Building Facility Engineer

Not just a job, but a career
Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About The Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Responsibilities
◆ Facilities Management

Perform a range of facilities management activities, critically reviewing and providing input while working within the established facilities plan to achieve pre-established outcomes.

◆ Operations Management

Provide operational support services and sometimes act as first-line supervisor of a transactional operations area. Involves using existing systems and protocols.

◆ Leadership and Direction

Explain the local action plan to support team members in their understanding of what needs to be done, and how this relates to the broader business plan and the organization's strategy, mission and vision; motivate people to achieve local business goals.

◆ Performance Management

Respond to personal objectives and use performance management systems to improve personal performance. OR Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal.

◆ Work Scheduling and Allocation

Design own monthly schedule and, if necessary, assign work to others in order to speed up office workflow and ensure high-priority tasks get done.

◆ Customer Service

Act as first-line supervisor of a team providing customer service support, and play a key role in helping to achieve targets in areas such as productivity or turnaround times. Deal with most complex and valuable issues.

◆ Health, Safety and Environment

Follow the organization's Health, Safety and Environment (HS&E) policies, procedures and mandatory instructions; to identify and mitigate environmental risks and risks to the wellbeing of oneself and others in the workplace; instruct the team in safe working methods; identify instances of risky behaviors within the team and take appropriate action, escalating serious issues as appropriate.

◆ Cost Accounting

Evaluate costs and identify variances or opportunities to improve profitability for more senior colleagues.

◆ Inventory

Manage inventory for a major site or large factory following existing procedures to identify any issues and solve problems.

◆ Data Collection and Analysis

Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.

◆ Organizational Capability Building

Provide instruction and informal advice to less experienced colleagues within the team to develop their skills.

Behavioral Competencies
◆ Drives Results

Consistently achieves results, even under tough circumstances. For example, holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure. Focuses on key goals, even during setbacks and obstacles.

◆ Collaborates

Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

◆ Develops Talent

Develops people to meet both their career goals and the organization's goals. For example, shares own experience and expertise with others if asked. Provides constructive feedback and other support for other people's development.

◆ Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.

Skills
◆ Planning and Organizing

Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

◆ Policy and procedures

Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.

◆ Verbal Communication

Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.

◆ Action Planning

Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.

◆ Data Collection and Analysis

Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.

◆ Reporting

Works without supervision and provides technical guidance when required on creating relevant, lucid and effective reports.

◆ Adaptive Mindset

Works with full competence to shift into and out of a mental mindsets associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works without supervision and may provide technical guidance.

◆ Builds Customer Loyalty

Works with full competence to make every customer interaction positive by leaving the customer feeling understood, appreciated, and confident in the organization's ability. Typically works without supervision and may provide technical guidance.

◆ Customer Service Delivery

Works without supervision while providing technical guidance as needed on meeting high customer service standards.

◆ Customer System Operation

Works without supervision and provides technical guidance when required on understanding and effectively operating all customer management systems.

◆ Masters Service Conversations

Works with full competence to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Typically works without supervision and may provide technical guidance.

◆ Negotiation

Negotiates without supervision and provides technical guidance when required on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.

◆ Project Management

Works without supervision while providing technical guidance when required on managing projects and/or programs within desired cost, time and quality parameters.

◆ Property Management Reporting

Works without supervision and provides technical guidance when required on using data to build reports that enable executives to make decisions on property/facility management.

◆ Service Into Sales

Works with full competence to recognize sales opportunities during service interactions to enhance overall customer service. Typically works without supervision and may provide technical guidance.

◆ Strengthens Customer Connections

Works with full competence to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works without supervision and may provide technical guidance.

◆ Workflow Management

Works with full competence to orient work in a workflow to plan, organize, and execute the steps it takes to achieve a goal to achieve higher efficiencies. Typically works without supervision and may provide technical guidance.

◆ Review and Reporting

Works with guidance (but not constant supervision) to review and create relevant, lucid and effective reports.

Education
Short-Cycle Tertiary Education

General Experience
Experienced practitioner able to work unsupervised (13 months to 3 years)

Managerial Experience
Experience of general supervision of more junior colleagues (7 to 12 months)

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

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