Manager, Quality Assurance

2 weeks ago


Singapore ORIENTAL MERCHANT HOLDINGS PTE. LTD. Full time $80,000 - $120,000 per year
Job Summary:

We are seeking a highly motivated and detail-oriented Manager, Quality Assurance to join our team. This role is a key individual contributor responsible for ensuring the food safety and quality of products sourced from China. You will be directly involved in on-the-ground supplier management and regulatory compliance.

Job Responsibilites:
  • Lead the comprehensive analysis of food ingredients, products, and manufacturing processes to ensure proactive compliance with regulations and import standards from China to comply with Australia, New Zealand, Europe, United Kingdom and Canada if applicable.
  • Develop, implement, and oversee robust protocols for analysing microbiological and chemical reports, providing expert guidance on packaging and storage to guarantee product safety and quality across multiple regulatory environments.
  • Manage end-to-end process of new product packaging development, coordinating with facilitators and suppliers to ensure food labelling requirements are met and align with business objectives.
  • Take a leading role in conducting and interpreting shelf-life and sensory evaluations, compiling detailed reports to support product enhancement and market analysis.
  • Be accountable for the integrity of China product database, ensuring all technical documents and product information for shelf-stable product category are accurate and up-to-date.
  • To support Australia Packaging Covenant initiatives on packaging and environmental sustainability.
  • Analyse data, test results, customer feedback, and supplier audit reports to drive continuous improvement.
  • Assist customer service team on consumer and customers complaint pertaining to shelf-stable product category.
  • Conduct food safety audit in China when necessary.
Job Requirement:
  • Bachelor's degree in food science, food technology, or a related discipline.
  • Familiarity with Australia, New Zealand, Europe, UK or Canada food legislation will be advantageous
  • Experience in manufacturing, import/export or food wholesale will be advantageous.
  • Prior experience in Quality Assurance or Quality Control role with proven experience in HACCP, ISO 22000 and quality management process.
  • Strong leadership, project management and problem-solving skills.
  • Hands-on approach to quality control and sampling methodologies.


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