Technical Support Engineer

1 day ago

East Region, Singapore PERSOL Full time $40,000 - $60,000 per year

Technical Support Engineer

Reports to: Service Manager

Job Purpose

To support the sales team with on-site or remote demonstrations, installation/training/reparation of the product scope under service responsibility throughout the entire region.

Job Responsibilities:

  • Assist in selling standard or customized technical solutions ;
  • Provide online, remote, or on-site demonstrations or testing of the supported solutions and installation/training ;
  • Collaborate with sales representatives to participate in organizing sales activities to achieve established revenue and profit targets (exhibitions, roadshows, phone and on-site exploration, potential customer follow-up, etc.) ;
  • Weekly reports may affect the company's business positioning activities and market development (customer needs, standards, competition, etc.) ;
  • Attend company training courses to stay updated on market, technical, and product knowledge
  • Monitor changes in market application demand

Requirements:

  • Nitec or Diploma in any engineering field
  • 2 years of commercial experience in supporting industrial equipment
  • Ideally with experience in CNC (Computer Numerical Control) and/or laser technology
  • Willingness to travel to Malaysia for business purposes.
  • Proficiency in Microsoft Office (Word, Excel), CRM (Customer Relationship Management) software, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing) software

Interested candidates who wish to apply for the advertised position, please click on "Apply". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE Pte Ltd)

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