Motor Claims
1 day ago
Highlight:
- Basic salary from $5000 to $7500
- 5-day work
- Office Hours
Job Description:
- Ensure every customer is welcomed promptly and assisted throughout their visit.
Understand customers' needs and direct them to the appropriate Motor Claims Advisor.
Guide customers through required steps and documentation for accident reporting.
Advise on the most suitable claim type based on the customer's situation.
Monitor and follow up on reporting cases to meet internal timelines.
Coordinate with the Workshop Manager for complex enquiries or cases.
Support the team in achieving monthly Net Promoter Score (NPS) targets.
- Contribute ideas for campaigns, promotions, and service improvements.
Job requirement:
- Customer service/retail experience with supervisory experience is preferred.
- Prior experience in the automotive sector is preferred.
Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.
We regret that only shortlisted candidates will be notified.
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