Enrichment Programme Coordinator

2 days ago

Central Region, Singapore VM Education Pte Ltd Full time $104,000 - $130,878 per year
We are expanding (+2 more openings)

Join PlayFACTO School as an Enrichment Programme Coordinator, where you'll play a crucial role in ensuring seamless communication and support for our parents, customers & students. If you have a passion for delivering excellent service and possess strong organisational skills, we'd love to hear from you

Job Description:

  • Attend to all customer enquiries with professionalism and efficiency
  • Promptly disseminate accurate information regarding our programmes and services
  • Disseminate information promptly to internal stakeholders to ensure smooth operations
  • Develop a strong understanding of our offerings to provide clear and helpful guidance
  • Support administrative tasks and ensure smooth operations within the department and centre
  • Manage payment collection, invoicing, and fee tracking for enrichment programmes
  • Maintain accurate records of student enrolment, payments, and outstanding fees
  • Organise logistics for local and national competitions with the internal department
  • Uphold a high standard of customer satisfaction through excellent communication and service

Job Requirements:

  • Able to commit on weekends (5 day work week)
  • Proficient in spoken and written English and Mandarin (required to liaise with Chinese Enrichment stakeholders and parents)
  • Enjoy working with children and in a child-focused environment
  • Prior experience in customer service or administration is preferred
  • Strong organisational and administrative skills, with attention to detail
  • Able to multitask and prioritise effectively in a fast-paced setting
  • Proactive, dependable, and confident in handling parent interactions and resolving issues

If you have what it takes to excel in this role, we'd love for you to be part of our team

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