Desktop Support Lead

Contract Type: B2BLocation: Tuas, SingaporeSchedule: Monday–Friday, 09:00–18:00 SGTRole OverviewWe are seeking an experienced EUC (End User Computing) Support Engineer – Level 1 to provide on-site technical support for end users. The ideal candidate will have strong Mandarin communication skills and 5–10 years of experience in IT or EUC support.Key...

Manage the IT Support and staff to provide 1st level technical support; Act as a further escalation point for unresolved or escalated cases. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles Report to SD managers on...

**Accountabilities**: - Supervise and manage an IT desktop support team in a high-volume Shared Services unit to achieve operational outcomes. - **Team leading experience mandatory**: - Manage the day-to-day work activities of the team, including timelines, expected customer experience, and prioritizing and allocating workflow. - Provide timely and...

*Job Summary:We are looking for a Desktop Engineer to provide technical support and maintenance for desktops, laptops, printers, and other IT hardware and software. The ideal candidate will have hands-on experience supporting end users in a professional environment.Key Responsibilities:Provide technical support to end users for hardware, software, and...

**About Us** At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and...

See job description for details **About Us** At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build...

Full Job DescriptionBGC PartnersHeadquartered in London and New York, BGC Partners (NASDAQ: BGCP) is a leading global brokerage firm providing integrated voice and electronic services to wholesale market participants. We offer a full range of brokerage services across fixed income, rates, foreign exchange, equity derivatives, credit derivatives, futures and...

Job Responsibilities - Provide IT technical onsite support for end user services problem - Assist Desktop Team Lead to Project Manager & perform various Desktop Related Projects including but not limited to PC Refresh, In-Place Upgrade, Security Patching. - Perform Root Cause Analysis (RCA) for OS related service problems as part of problem management -...

Job Responsibilities Provide IT technical onsite support for end user services problem Assist Desktop Team Lead to Project Manager & perform various Desktop Related Projects including but not limited to PC Refresh, In-Place Upgrade, Security Patching. Perform Root Cause Analysis (RCA) for OS related service problems as part of problem management Support...

**Desktop Team Lead** **Work Location**:Singapore **Duration **: 1 year (renewable contract) **Working hours **:Monday - Friday **Required** - Experienced **Level 3 support engineer/Team lead** who can **guide/lead a team of IT support engineers**: - Able to deal with **major escalations**. - **Install,upgrade, support **and **troubleshoot Windows 7...