CMPS Business Manager

Job ID: 40878

Location: Singapore, SG

Area of interest: Operations

Job type: Regular Employee

Work style: Hybrid Working

Opening date: 30 Sept 2025

RESPONSIBILITIES

Business

Private Bank Booking Centre Initiative

• Drive and project manage the implementation of new booking centre for the Private Bank as the lead for the Product team with a focus on cross-functional collaboration to ensure seamless execution
• Define product offering (working with Business stream) across Retail and Wealth Products
• Design and implement product related process across Product Management), Wealth Sales and Advisory & Banca Needs Analysis and Trade Execution
• Design and implement dealing & ALM operating model
• Communicate product related requirements to the technology team & monitor implementation
• Work with Operations workstream to implement product related processes

CMPS COO

• Enable business initiatives, including the facilitation of booking models to support new business flows.
• Implement process improvements and platform enhancements to increase operational efficiencies and incorporate effective risk management where possible.
• Maintain awareness of the broader business, economic, and market environment in which the Group operates, and drive the adoption of initiatives at the country level.

Risk Management

• Collaborate with key stakeholders on the implementation and maintenance of CMPS products across asset classes, ensuring adherence to minimum governance standards.
• Identify risks and implications of business initiatives to develop effective risk management strategies and participate in the investigation and review of new, thematic, and emerging risks through various forums and control metrics.
• Provide operational risk advice and support during audits and peer reviews, ensuring proper follow-up on issues and reporting requests.
• Escalate issues, challenges, and trends to the Regional Lead, Business Heads, and relevant stakeholders as required.

Governance

• Assist the Business Unit Head by providing oversight of the team's operations, identifying potential risks, and ensuring the timely and proactive delivery of business initiatives through recommendations and implementation of action plans.
• Develop and maintain proper documentation, such as Procedures, Department Operating Instructions (DOIs), and FAQs, for key business processes.
• Ensure compliance with internal policy requirements by aiding in the documentation of processes with key stakeholders to maintain proper record-keeping.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Project Steering Committee and Working Group stakeholders
• Group / Country - Head of CMPS, Product Managers, Product Owners, Desk Heads, Dealers and Treasury Specialists
• Group / Country Support Functions, e.g. COO, Legal, CFCR, OR, BRM, Operations, Finance
• Internal Audit / External Audit

Our Ideal Candidate

• 10+ years of experience in the banking industry, with exposure in Wealth Management or Financial Markets
• Strong project management skills and the ability to co-ordinate across a wide range of stakeholders
• In-depth knowledge in Capital Markets products and exposure to audit / risk / product / regulatory / policies management would be an advantage.
• Proven history of managing key stakeholders and demonstration of problem-solving and decision-making abilities.
• Able to multitask and manage different initiatives at a time with strong execution focus.
• Proficiency in Microsoft Office and strong in verbal, presentation, and written communication skills.
• Bachelor's degree in Finance, Business Administration, or a related field; MBA or relevant professional certification preferred

Role Specific Technical Competencies

• Effective Communication
• Stakeholder Management
• Project Management
• Product / Process Knowledge

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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