UAT Manager
1 week ago
We are seeking an experienced UAT Manager with strong data and testing lifecycle management skills to oversee multiple projects across the testing phase, from planning to go-live. The ideal candidate will have a proven record of managing end-to-end UAT processes, stakeholder coordination, and delivery within the banking domain.
Key Responsibilities:
- Manage and deliver UAT activities across 4–5 concurrent projects from planning to project go-live.
- Lead complete test management processes — requirement analysis, test design, SIT, UAT, defect management, and warranty support.
- Define and execute test strategy and planning, ensuring timelines and deliverables are met.
- Track and report daily and weekly test execution progress and deliverables.
- Anticipate risks and issues in testing projects and propose mitigation plans.
- Utilize defect management tools such as JIRA and Zephyr for tracking and reporting.
- Oversee a team of 5–10 testers, providing guidance, motivation, and direction.
- Coordinate with key stakeholders including Program Managers, Solution Architects, Developers, and UAT users.
- Ensure project stakeholder satisfaction and handle conflicts with diplomacy.
- Gather metrics and prepare project test status reports.
- Participate and drive continuous improvements in test processes.
Technical & Functional Knowledge:
- Knowledge of batch runs, test executions, and enterprise workflow systems.
- Understanding of telecommunications, unified communications, and business process workflows.
- Strong testing methodology and banking domain knowledge .
- Exposure to call center systems or call flow processes is an advantage.
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