
Store Operations Partner
4 days ago
Responsibilities
1. Store Operations Management
- Responsible for shift planning.
- Able to independently lead store operations, ensuring standard operating procedures are followed, consistent product quality is delivered, and any unexpected operational issues are handled effectively.
- Enforce product presentation and bar production standards to ensure consistent output across all shifts.
- Strengthen and monitor the execution of service procedures, ensuring high-quality customer experiences.
- Develop a clear understanding of managerial responsibilities and support the store leadership team in daily operations.
- Perform other duties as assigned by store leadership or management.
2. Inventory & Resource Management
- Conduct regular stock checks and maintain accurate inventory records.
- Organize storage areas, enforcing clear storage and labeling practices.
- Monitor asset usage and help prevent misuse or waste of store resources.
- Track product losses and discrepancies during shifts and report findings for cost control.
- Forecast material usage and place supply orders, accounting for delivery cycles and shelf life.
3. Merchandise & Sales
- Summarize monthly merchandise sales performance and provide feedback to improve product quality and visibility and team selling focus.
- Support merchandise inventory planning, including stock level monitoring, restocking needs, and promotion readiness.
4. Events & Internal Initiatives
- Responsible for coordinating and supporting store-level events and internal initiatives.
5. Team Support & Training
- Actively participate in training and mentorship of Associates, supporting skill development and upholding brand standards.
Requirements
- More than 2 years of work experience in F&B or retail industries, including at least 1 year in a team lead or shift lead role.
- Skills: Coffee making; Certain knowledge in Bakery and Brunch.
- Fluent English proficiency.
- Strong interpersonal, communication, planning, and execution skills.
- A proactive drive to learn.
- Genuine passion for coffee, food, or baking.
- A strong work ethic.
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