Manager / Senior Manager, Community Engagement

24 hours ago

Bishan, Singapore REACH Community Services Society Full time $80,000 - $120,000 per year

The Manager / Senior Manager, Community Engagement leads the strategic and operational aspects of community engagement, public relations, fundraising, donor stewardship, volunteer management, and event planning. This role plays a key part in elevating the charity's visibility, strengthening stakeholder relationships, and driving resources to advance its mission.

JOIN US if you are a passionate, service-oriented leader dedicated to upholding the values of our profession and organisation.

Key Responsibilities:

Community Engagement & Donor Relations

  • Build and nurture relationships with donors, partners, foundations and family offices.
  • Develop strategies to grow our donor base and enhance retention.
  • Manage donor accounts and ensure thoughtful stewardship.
  • Optimize CRM systems for targeted outreach and data-driven insights.

Fundraising & Resource Mobilization

  • Lead fundraising campaigns across digital, direct mail, grants, and sponsorships.
  • Organize impactful fundraising events aligned with our mission.
  • Prepare annual fundraising plans and performance reports.
  • Cultivate partnerships to boost visibility and community support.

PR & Communications

  • Oversee marketing and communications across all platforms.
  • Manage media relations and public messaging to elevate our brand.
  • Ensure consistent and compelling messaging for all stakeholders.
  • Coordinate internal communications to keep staff informed and engaged.

Event Planning & Stakeholder Engagement

  • Plan and execute donor appreciation events and community outreach programmes and activities.
  • Collaborate across teams to deliver seamless and strategic events.
  • Gather feedback and measure event success to inform future initiatives.

Volunteer Management

  • Supervise the team in developing sustainable volunteer engagement strategies.
  • Strengthen relationships with new and existing volunteers.
  • Integrate volunteer and donor systems for better coordination.
  • Oversee centralized databases for recognition and engagement.

Team Leadership & Collaboration

  • Mentor and support team members to foster a high-performance culture.
  • Set clear goals, conduct reviews, and encourage professional growth.
  • Promote collaboration across fundraising, engagement, and volunteer functions

Requirements

  • Degree in Marketing, Mass Communications, Public Relations, or related field.
  • Minimum 5–7 years of relevant experience in community engagement, fundraising, PR/comms, event planning, and volunteer management.
  • Strong leadership, interpersonal, and stakeholder management skills.
  • Excellent written and verbal communication abilities.
  • Proficient in digital tools such as CRM systems, and social media platforms.
  • Adaptable, resourceful, and mission-driven.

For more information, please refer to our job posting on MyCareersFuture.

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