Terminations Manager

The role

The Terminations Manager is responsible for supporting the Global Terminations function as part of a transformation journey to deliver an effective and efficient terminations process. This role involves administering the termination process across various systems, ensuring data accuracy, managing opportunities related to terminations, and coordinating with internal teams to facilitate approvals. The Terminations Manager will also prepare and manage quotes for termination agreements, review contracts, and generate reports to provide insights on termination activities and trends.

Termination Process:

• Create and manage opportunities related to terminations, ensuring all relevant information is captured and updated.
• Update the relevant systems, ensuring data accuracy and completeness in all systems.

Quote Preparation:

• Prepare and manage quotes for termination agreements, ensuring accuracy by reviewing contract terms and conditions.

Contract Management:

• Review contracts or abstracted termination clauses and route termination requests to internal teams for review and approval based on the scenario (e.g., early termination, contract breach).
• Coordinate with contract management to update terms in case of redlining and ensure proper filing, including counter-signatures.

Internal Coordination:

• Coordinate with internal teams (Commercial, Asset Managers, Sub-regional MDs, Legal, etc.) to obtain necessary approvals for quotes in accordance with company policies.
• Identify dependencies between products in the case of partial terminations to ensure a smooth process.

Inventory Management:

• Serve as the internal point of contact to ensure that the inventory and space are vacated and sellable.

Documentation Preparation:

• Prepare customer comms, and termination agreements using established templates.

Reporting and Analysis:

• Develop and generate monthly termination reports, providing detailed analysis and insights on termination activities and trends.

What you'll need

• 5+ years of experience in contract management, operations, or a similar role, with a proven track record in managing termination processes in the Telecom industry.
• Strong understanding of contract terms and conditions, with the ability to review and interpret legal documents.
• Proficiency in Salesforce, Oracle CPQ, and Apttus, with a focus on data accuracy and system administration would be a bonus.
• Excellent organizational and time management skills, with keen attention to detail.
• Strong communication and interpersonal skills, with the ability to coordinate effectively with various internal teams.
• Analytical mindset with the ability to generate insights from data and reporting.
• Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Apply today, take charge of your career and grow your talents with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.