Senior Manager, Supplier Management

Job Title: Senior Manager, Supplier Management

Job Location: 234 Pandan Loop

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Job Description:

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

• Develop and drive the implementation of overall Global Procurement supplier management strategy in performance management, risk management and relationship management in alignment and support of category management goals and objectives.
• Resolve escalated issues in according with Global Procurement Policy and Global Procurement Manual.
• Responsible for developing and delivery of Key Performance metrics for S2P in Global Procurement operational efficiency and effectiveness.
• Responsible to ensure supplier performance management team partner with Global Procurement sourcing teams to resolve supplier performance issues timely without impact to continued operation and long-term supplier relationship.
• Responsible to ensure supplier risk management team partner with Global Procurement sourcing teams to carry out timely required supplier audit and act upon timely on risk mitigation and compliance proposals.
• Responsible to ensure supplier relationship management team partner with Global Procurement sourcing teams to identify SRM opportunities by adopting AT Kearney Integrated SRM Operating Model consistently.

RELEVANT EXPERIENCE:

• Minimum 7 years of strategic sourcing experience in procurement, preferably gained in FMCG/ Hospitality/ Retail / Consulting
• Experience in procurement, consulting and/or business operations
• Experience in people management, training and talent development
• Proven experiences in managing complex internal and external partnership as well as change management projects
• Proven ability to effectively partner/ influence/ lead to achieve business results
• SAP knowledge is preferred

KNOWLEDGE & SKILLS:

• Drive innovative business improvement: develops new insights into solutions that result in organizational improvement, promotes a work environment that fosters creative thinking, innovation and rational risk-taking.
• Process improvement: ability to collaborate cross-functionally and coordinate efforts around process improvement; ability to analyze business processes and develop systems-based solutions that will improve current state
• Process Management: knowledge of process definitions, flow-charting and process management techniques.
• Delivers results: focusses on the critical objectives that add the most value and channels own and others energy to consistently deliver results that meet or exceed expectations.
• Supply chain knowledge: knowledge of elements that make up the supply chain and the interrelationship between these elements; ability to manage and execute strategies across the supply chain to reduce costs and gain efficiencies in the completion of a quality finished good; ability to analyse, balance, synchronize and synergize all internal and external resources and assets to ensure the progress and ultimate completion of the finished good
• Leadership skills
• Strategic Change Management Skills and business acumen
• Exceptional business communication skills, including negotiations and influencing skills
• Analytical skills
• Project management skills