Specialist Leader – Global Transfer Agency Change

Why work for us?

A career at Janus Henderson is more than a job, it's about investing in a brighter future together.

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you

Your opportunity

• The Global Transfer Agency Change Team is responsible for the analysis, coordination and delivery of change items which are ultimately reflected in the various transfer agency operating models.

• The team supports the business owners and senior sponsors in the relevant locations of EMEA, US and Australia

• You will execute the successful implementation of change, including client and regulatory initiatives to support our business growth, meet our customers' needs and remain complaint with current application regulation.

• The change pipeline requires the execution of projects/change items which are regulatory, technical, CX enhancing or strategic in nature – to the highest quality and standards.

• It also includes the delivery of Product changes (Fund launches, mergers or closures) as directed by the relevant Product Team pipeline.

• The role requires the overseeing and coordination of the changes control process with UK, Ireland & Lux, US and Australian Transfer Agents as well as any internal coordination required with our own IT Technical Teams.

• You are required to monitor change spend against relevant budgets. You are authorized to approve monetary spend to a certain limit and above that you will seek the formal approval of the relevant business sponsor. You will also be expected to make reasonable challenge to external costs as appropriate.

• You will facilitate internal MI/reporting on all active and pipeline change.

• You will represent the Global TA Change Team as part of working groups as subject matter expert sharing knowledge and expertise.

• To work alongside the Business Analyst and assist with other global projects when required.

• Carry out other duties as assigned.

What to expect when you join our firm

• Hybrid working and reasonable accommodations
• Generous Holiday policies
• Excellent Health and Wellbeing benefits including corporate membership to ClassPass
• Paid volunteer time to step away from your desk and into the community
• Support to grow through professional development courses, tuition/qualification reimbursement and more
• All-inclusive approach to Diversity, Equity and Inclusion
• Maternal/paternal leave benefits and family services
• Complimentary subscription to Headspace – the mindfulness app
• All employee events including networking opportunities and social activities
• Lunch allowance for use within our subsidized onsite canteen

Must have skills

• Previous experience in a project or BA role.

• Fundamental understanding of change management protocols (Agile is a bonus)

• Previous experience in a Transfer Agency environment of a Fund Management company overseeing fund processes.

• Intermediate to advanced word & excel skills.

• Good knowledge of investment products & markets.

Nice to have skills

• Good written and verbal communication skills and able to demonstrate ability to liaise effectively with both internal and external parties.

• Good relationship building skills.

• Strong Customer focus.

• Highly organised, confident, decisive and enthusiastic self-starter

• Ability to work under pressure and to tight deadlines.

• Ability to work as part of an effective team as well as independently.

• Attention to detail.

• Effective problem solver and solution orientated.

• Flexible, adaptable and ability to respond effectively to changing business needs.

Supervisory responsibilities

• No

Potential for growth

• Mentoring
• Leadership development programs
• Regular training
• Career development services
• Continuing education courses

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.

At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know