Executive / (Senior) Asst Manager - Diagnostic Imaging (IT Ops & Admin)

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore's leading university hospital, with a proud heritage dating back to 1905 with the establishment of what's now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

This role serves as the operational bridge between Radiological clinical services and IT systems, ensuring that technology solutions are aligned with clinical workflows and service delivery. The Radiology IT Operations & Projects Administrator is responsible for managing and executing informatics initiatives, including AI platforms, imaging technologies, and digital systems. By coordinating across Radiology, Informatics, and IT teams, the position ensures secure, efficient, and scalable integration of systems that support diagnostic imaging operations. The role also oversees contract governance, system renewals, and intra-cluster service arrangements, while driving process improvements and supporting staff competency in Radiology IT workflows.

Key Responsibilities

1. Project Management and Operations (70% of time):

• Lead operationalization and management of Radiology IT projects including AI technologies, 3D imaging, 3D printing, and other emerging platforms.
• Track and manage Medical Devices and Operational Technology Security (MDOTS) compliance, IT RA Deviations, and renewals for Radiology imaging scanners and IT applications
• Responsible for Contract lifecycle and management, ensuring timely renewals or terminations for all Radiology IT Systems
• Assist with Process Change Request (PCR) and Operation System Request (OSR) preparation and User Acceptance Testing (UAT) for electronic medical records system (EPIC) to support Radiology IT.
• Track & Coordinate project timelines and deliverables with Radiology Informatics personnel.
• Organize and facilitate troubleshooting sessions with relevant IT teams.
• Develop and maintain user guides, SOPs, and training materials to enhance staff competency.
• To support budgeting and procurement processes for Radiology IT projects and systems.

2. Intra-cluster Processes and Services (25% of time):

• Manage and optimize intra-cluster referral processes
• Oversee leasing arrangements for equipment and services
• Coordinate outsourcing of services as needed

3. Data Analysis and Process Improvement (5% of time):

• Conduct data analysis to identify areas for improvement in departmental processes
• Propose and implement process improvements based on data-driven insights.

4. Perform any other duties assigned by supervisor

Key Requirements

Qualification Required and Area of Discipline:

• Degree or Diploma in Business IT / Information Technology/ Diagnostic Radiography/ Health Informatics / a related fields.
• This is a full-time permanent position.

Required Competencies and Capabilities (Skills, Experiences, and Professional Licenses)

• Preferred at least 2 years of specialized or relevant experience in contract management and vendor relations or Information Technology environment (IT professionals) or project management, preferably in a healthcare setting. However, fresh graduates are encouraged to apply too.
• Basic understanding of IT and network systems.

Job-related Competencies and Capabilities

• Proficient with Microsoft Word, Excel, Powerpoint
• Strong interpersonal, communication and written skills
• Self-motivated, adaptable, and able to work independently or in teams.
• Flexible hours; some duties require after-office work.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.