Senior/Executive (Centre Operations)
1 week ago
The Senior/ Executive will be joining the Rehabilitation pillar of Singapore Heart Foundation (SHF), specifically in our Heart Wellness Programme, which is a structured community-based cardiac rehabilitation programme for patients who have completed their inpatient and outpatient cardiac rehab in the hospitals.
The Senior/Executive helps in the daily operations of the Heart Wellness Centre and ensures high level of services for clients.
Main Duties and Responsibilities
- Handle reception duties which include registration, appointment booking, billing and reconciliation of daily collection and answering to enquiries.
- Maintenance of Patients'/Clients' information and ensure compliance with the Personal Data Protection Act (PDPA).
- Handle administrative duties including but not limited to filing, data entry, scheduling appointment, procurement and report preparation.
- Undertake and ensure safe, effective service and care to patients/clients.
- Assist in daily housekeeping and maintenance of the Centre.
- Support the department in health and nutrition talks/programmes including patient/client outreach, coordination and oversee the logistics of events.
- Any ad hoc duties/ projects assigned from time to time.
Job Requirements:
- Diploma Holder and above with at least 3 years of working experience
- Experience working in a clinic/medical setting or care service industry is preferred
- Proficient in MS Office applications
- Good communication and Interpersonal skills
- Service-oriented with a pleasant disposition
- Passion to work in the community healthcare sector
- 5-day work week with rotational Saturdays (half day). Occasional shift work when needed.
- Willing to travel between HQ and different locations when required.
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