Customer Service Executive

2 days ago

Tampines, Singapore 37a4fa76-a3d9-4889-a27e-4a18dfff24a4 Full time $48,000 - $60,000 per year
  • Position : Customer Service Executive (MUST HAVE FREIGHT FORWARDING EXPERIENCE) -ALL WELCOME
  • Location : Tampines Industrial Crescent
  • Working hours : 5 working days, Monday-Friday 8:30- 5:30
  • Salary (commensurate with experience) : Basic up to $4000+ Performance Bonus
  • Duration : Perm
  • Industry : Freight Forwarding Industry

Main Responsibilities:

  • Attending to Customer's enquiries and booking of shipments
  • Arrange for space bookings and monitoring
  • Liaise closely with Import/Export Department for smooth execution for all jobs
  • Preparation of all pre-alerts to all respective stations prior to arrival and departure of shipping
  • Checking of arriving and uplift details each morning and also keep all Customers informed of the acquired information
  • To check and ensure customers special request/handling is duly complied
  • Deal with the respective parties effectively & efficiently, using a diplomacy and negotiation skills
  • Good fillings systems and proper housekeeping
  • Build and improve good working relationships with the internal and external customers

Requirements:

ALL WELCOME - Must have experience in freight forwarding

2 year experience in freight forwarding (Air/Sea freight) Is a Must

GCE'O' Level & above

Proficient in MS office applications

Bilingual in both English and Mandarin to converse with Mandarin speaking clients

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Deputy Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

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