ID Administrator

2 days ago


Central Singapore TOSS-EX PR PTE. LTD. Full time $4,000 - $8,000 per year

General roles and responsibility required of this role:

➢ Create, delete, reset and suspend user's ID of operating system (eg. Windows,

Linux, etc.) and application per approved change request.

➢ Comply with instituted workplace securities at customers' premises.

➢ Provide accurate and timely reporting daily

➢ Review and update ID admin documentations where required

➢ Participate in IT audit by providing information and documentation in a timely

manner and achieve SAT audit rating.

➢ Perform level 1 support & troubleshooting for ID related problems.

➢ Perform tasks assigned by line manager and be always contactable.

➢ Issue pin mailers and answer phone/email enquiries from institution users.

➢ Perform labelling, ID revalidation and remediate all deviations in a timely manner.

➢ Perform Privilege Authorization Revalidation and remediate all deviations in a

timely manner.

➢ Perform timely escalation to respective support team where necessary.

Essential skills and experience required:

➢ Diploma or Any equivalent, in any Technical discipline

➢ Minimum 2-5 years' experience in user support and helpdesk duties

➢ Strong problem solving and system troubleshooting skills

➢ Technically proficient in Microsoft Office



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