HR & Training Manager - Nanyang Executive Centre (Hospitality)

4 days ago

Pioneer, Singapore Nanyang Technological University Full time $60,000 - $120,000 per year

The NTU Office of Commercial and Auxiliary Services (OCAS) is responsible for the strategic planning, management, and marketing of commercial real estate, hospitality (including Nanyang Executive Centre) and auxiliary services (car parks and shuttle bus services) in NTU main campus and -north.

The Nanyang Executive Centre (NEC) is located at the NTU Main Campus. Currently undergoing refurbishment, the NEC features 150 guestrooms and aims to offer a premier venue for corporate training, retreats and private events. We are looking for an experienced person to join us as the HR Manager.

The HR Manager is responsible for managing all aspects of the Human Resources function to support the successful pre-opening and operational phases of NEC. This includes talent acquisition, workforce planning, compliance with employment laws, employee engagement, and implementing HR policies.

Key Responsibilities:

Pre-Opening Phase

  • Develop and execute the pre-opening HR plan, including manpower budgeting, recruitment and onboarding timelines.
  • Partner with department heads to identify staffing requirements and create corresponding job descriptions.
  • Design and deliver orientation programs for new hires.
  • Coordinate and manage the recruitment, selection, and onboarding process for all positions.
  • Set up HR systems, policies, and processes, including payroll, benefits administration, and employee records.
  • Ensure compliance with labour laws and regulations during the pre-opening phase.

Operational Phase

  • Manage day-to-day HR operations, including employee relations, performance management, and succession planning.
  • Implement HR strategies aligned with business goals to drive employee engagement and retention.
  • Oversee compensation and benefits administration in compliance with legal requirements and NEC policies.
  • Provide guidance and support to department heads on HR policies and procedures.
  • Manage disciplinary actions, grievance handling, and conflict resolution.
  • Coordinate training and development programs to ensure a skilled workforce.
  • Prepare HR reports, analyze workforce trends, and make recommendations for improvement.

Essential Skills:

  • Strategic thinker with hands-on approach.
  • Strong problem-solving and decision-making abilities.
  • Excellent organizational and time management skills.
  • Ability to build strong relationships across all levels.

Requirements:

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • Minimum 5 to 7 years of HR experience.
  • Candidates with prior experience in the hospitality sector, and pre-opening experience would have an added advantage.
  • In-depth knowledge of Employment Act, Labour Laws and HR best practices.
  • Strong leadership, interpersonal, and communication skills.
  • Ability to work under pressure and meet deadlines in a fast-paced environment.
  • Flexibility to adapt to changing priorities and evolving HR needs.
  • Proficient in HRIS and MS Office applications.

The appointment title offered will commensurate with candidate's prior work experiences.

We regret that only shortlisted candidates will be notified.

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