Senior Salesforce Techno-Functional Consultant

Role Overview

We are seeking a Senior Salesforce Techno-Functional Consultant to join our dynamic delivery team in Singapore. The successful candidate will play a key role in designing, developing, and implementing scalable Salesforce solutions, acting as a bridge between business and technology teams. This role requires strong hands-on experience across both functional and technical domains, combined with leadership and stakeholder-management skills.

Project Delivery

• Lead and actively participate in all phases of the Salesforce project lifecycle, from requirement gathering to go-live and post-implementation support.
• Manage development tasks, monitor progress, and ensure timely delivery of milestones.
• Identify project risks, propose mitigation strategies, and escalate issues as needed.
• Demonstrate strong ownership, accountability, and commitment to project outcomes.

Stakeholder Engagement & Requirements Gathering

• Facilitate workshops with business users and stakeholders to capture detailed functional and technical requirements.
• Document requirements, user stories, process flows, and acceptance criteria.
• Collaborate with stakeholders to align expectations, resolve issues, and communicate technical constraints clearly.
• Build and maintain positive relationships with cross-functional teams and clients.

Solution Design & Documentation

• Design scalable Salesforce solutions that balance configuration, custom development, integration, and data migration needs.
• Prepare comprehensive functional and technical design documents in alignment with best practices.
• Collaborate with solution architects to maintain consistency and compliance with standards.
• Review and refine deliverables produced by junior consultants, providing mentorship and feedback.

Salesforce Development & Configuration

• Configure and develop Salesforce components using OmniScript, LWC (Lightning Web Components) , Apex, and Flows.
• Conduct code reviews and ensure adherence to quality, security, and performance standards.
• Manage deployment activities and coordinate release management processes using CI/CD tools.

Testing & Quality Assurance

• Lead creation and execution of test scripts, facilitate UAT sessions , and validate business requirements.
• Ensure all deliverables meet functional and technical expectations prior to deployment.

Training & Enablement

• Develop and deliver training sessions and user guides for business and technical users.
• Mentor and guide junior team members to build internal Salesforce capability.

Data Migration Support

• Support end-to-end data migration activities including mapping, cleansing, validation, and uploads.
• Ensure integrity and completeness of migrated data through verification and testing.

• Bachelor's Degree in Computer Science, Information Systems, or related field .
• Minimum 5 years of experience in Salesforce project implementation (or 4 years with proven team leadership).
• Certifications (minimum): Salesforce Administrator , Platform Developer , Platform App Builder .
• Additional certifications preferred: OmniStudio Developer , OmniStudio Consultant , Platform Developer II , JavaScript Developer , Public Sector Solutions .
• Strong technical skills in Salesforce configuration, Apex, LWC, Flows, Integration (REST/SOAP APIs), and CI/CD pipelines.
• Proficiency in business analysis, stakeholder management, and functional documentation.
• Excellent problem-solving, analytical, and communication skills.
• Experience in public sector or large-scale enterprise transformation projects is advantageous.