Senior Salesforce Techno-Functional Consultant
4 days ago
Role Overview
We are seeking a Senior Salesforce Techno-Functional Consultant to join our dynamic delivery team in Singapore. The successful candidate will play a key role in designing, developing, and implementing scalable Salesforce solutions, acting as a bridge between business and technology teams. This role requires strong hands-on experience across both functional and technical domains, combined with leadership and stakeholder-management skills.
Project Delivery
- Lead and actively participate in all phases of the Salesforce project lifecycle, from requirement gathering to go-live and post-implementation support.
- Manage development tasks, monitor progress, and ensure timely delivery of milestones.
- Identify project risks, propose mitigation strategies, and escalate issues as needed.
- Demonstrate strong ownership, accountability, and commitment to project outcomes.
Stakeholder Engagement & Requirements Gathering
- Facilitate workshops with business users and stakeholders to capture detailed functional and technical requirements.
- Document requirements, user stories, process flows, and acceptance criteria.
- Collaborate with stakeholders to align expectations, resolve issues, and communicate technical constraints clearly.
- Build and maintain positive relationships with cross-functional teams and clients.
Solution Design & Documentation
- Design scalable Salesforce solutions that balance configuration, custom development, integration, and data migration needs.
- Prepare comprehensive functional and technical design documents in alignment with best practices.
- Collaborate with solution architects to maintain consistency and compliance with standards.
- Review and refine deliverables produced by junior consultants, providing mentorship and feedback.
Salesforce Development & Configuration
- Configure and develop Salesforce components using OmniScript, LWC (Lightning Web Components) , Apex, and Flows.
- Conduct code reviews and ensure adherence to quality, security, and performance standards.
- Manage deployment activities and coordinate release management processes using CI/CD tools.
Testing & Quality Assurance
- Lead creation and execution of test scripts, facilitate UAT sessions , and validate business requirements.
- Ensure all deliverables meet functional and technical expectations prior to deployment.
Training & Enablement
- Develop and deliver training sessions and user guides for business and technical users.
- Mentor and guide junior team members to build internal Salesforce capability.
Data Migration Support
- Support end-to-end data migration activities including mapping, cleansing, validation, and uploads.
- Ensure integrity and completeness of migrated data through verification and testing.
- Bachelor's Degree in Computer Science, Information Systems, or related field .
- Minimum 5 years of experience in Salesforce project implementation (or 4 years with proven team leadership).
- Certifications (minimum): Salesforce Administrator , Platform Developer , Platform App Builder .
- Additional certifications preferred: OmniStudio Developer , OmniStudio Consultant , Platform Developer II , JavaScript Developer , Public Sector Solutions .
- Strong technical skills in Salesforce configuration, Apex, LWC, Flows, Integration (REST/SOAP APIs), and CI/CD pipelines.
- Proficiency in business analysis, stakeholder management, and functional documentation.
- Excellent problem-solving, analytical, and communication skills.
- Experience in public sector or large-scale enterprise transformation projects is advantageous.
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