Senior/Patient Service Associate, Call Centre

The Senior Patient Service Associate (Assistant Supervisor/ Supervisor) assists the block and wards nursing supervisors to perform administrative cum operational duties, including leading and managing a team of Patient Service Associates (PSAs). - Job Description - 1. Orientates and precepts new PSAs - 2. Supervises new and junior PSAs - 3. Oversees PSAs’...

Job Description You will provide secretarial and administrative support to our Call Centre. You will be required to monitor call agents' training courses and update staff's contact details in both internal and external directory. You will also submit monthly call volume reports, monthly billing of services rendered to stakeholders and ensure proper...

**Job Summary** The Centre Manager of the Renal Dialysis Centre is responsible for the overall leadership, operational management, and service excellence of the centre, ensuring high-quality, patient-centred care in a safe and efficient environment. This role oversees the departments of Admin & Operations, Billing & Claims, and Social Services &...

You are responsible for timeliness in processing of patient bills and claims, checking for bill accuracies and review completeness of patient documents for medical claims. In the course of your work, you will handle patient enquiries relating to bills, claims and payments. You will also provide administrative support to the department, be involved in Quality...

You will deliver professional and excellent customer service to support the smooth operation of the department. You will perform frontline duties involving registration, appointment scheduling, cashiering, financial counselling and patient requests or enquires. You will also reconcile the counter collections and ensure timely submission of reports to the...

You will assist the clinical staff with patient care, portering duties and performing disinfection duties within the department. You will also act as a chaperon for technologist or as a translator for patients and/or next-of-kin for procedure instructions and consenting. In addition, you will be required to perform data entry, housekeeping and inventory...

**Duties and Responsibilities** - **Casework and Counselling** - To identify and assess risks inherent in cases by integrating a range of information. - To use professional tools and working templates to guide staff in case assessment and case planning - To represent the centre in its advocacy efforts for vulnerable families, with the aim of advocating for...

Company description: The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health...

**Responsibilities**: You will assist in the transformation of patient care processes and service outcomes. You will manage feedbacks from patients and caregivers, coordinate patient experience surveys, lead service improvement initiatives and collate feedback statistics for monthly management reports. You will also assist and facilitate in...

**Life Community Services Society **is one of the leaders in the Student Care sector, and we are looking to recruit committed individuals who have a calling from God to serve together as a team to mentor children aged 7 - 12 by providing quality after-school care support in a homely environment. **Duties** - To prepare and serve lunch and tea break for...