Technical Service Lead Multiple Headcounts

1 week ago

East Region, Singapore IDEMIA Public Security Full time $90,000 - $120,000 per year

IDEMIA is a global leader in identity technologies, serving governments and enterprises worldwide. In our Public Security division, we deliver mission-critical solutions in biometrics, secure systems, and large-scale infrastructure for transportation and border management.

We are seeking multiple Technical Service Lead to join our Air/Sea Domain team. This role will take the lead in designing, implementing, and maintaining high-availability infrastructure in a mission-critical operational environment. You will work closely with cross-functional teams and external partners to ensure seamless, secure, and resilient IT operations.

Key Responsibilities

  • Act as the subject matter expert (SME) and final decision-maker within the assigned technology domain (e.g., Cloud, Infrastructure, Security, Applications, Data).
  • Define and maintain technical standards, patterns, and policies across IT projects.
  • Review and approve solution designs to ensure compliance with security, scalability, and performance requirements.
  • Provide technical governance throughout the solution lifecycle.
  • Identify, evaluate, and mitigate risks related to IT systems and projects.
  • Stay current with emerging technologies and assess their relevance to the organization.
  • Collaborate with architects, engineers, and project managers to deliver fit-for-purpose solutions.
  • Mentor and guide technical teams, providing training where necessary.
  • Serve as the escalation point for major incidents, technical challenges, or disputes.
  • Support audits and compliance reviews by providing authoritative technical input.

Requirements:

  • Bachelor's degree in computer science, Information Technology, or related field.
  • Proven experience in a senior technical or architecture role (e.g., Solution Architect, Principal Engineer, Lead Developer).
  • Deep expertise in at least one IT domain (Cloud, Infrastructure, Networking, Security, Data, or Applications).
  • Strong understanding of enterprise IT architecture and integration patterns.
  • Experience defining and implementing governance frameworks.
  • Excellent problem-solving and decision-making abilities.
  • Strong communication and stakeholder management skills.
  • Knowledge of regulatory and compliance requirements (e.g., GDPR, ISO 27001, PCI-DSS, NIST).

  • Professional certifications (examples depending on focus area):

  • Cloud – AWS Certified Solutions Architect, Microsoft Azure Solutions Architect Expert, Google Cloud Professional Architect.

  • Security – CISSP, CISM, ISO 27001 Lead Implementer.
  • Networking/Infra – CCNP, CCIE, VMware Certified Design Expert (VCDX).
  • Data – TOGAF, DAMA, Azure Data Engineer, Snowflake Architect.

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