
food services service crew
2 weeks ago
Location: Punggol Coast Mall
Employment Type: Full-Time / Part-Time
Experience Level: Entry-Level to Experienced
Roles & Responsibilities
As a Service Crew Member, you'll be the heartbeat of our front-of-house operations. Your key duties include:
- Customer Service Excellence:
- Greet guests warmly and assist with seating
- Take orders accurately and answer menu-related questions
- Ensure guests feel welcome, attended to, and satisfied
- Order & Payment Handling:
- Process orders using POS systems
- Handle cash and card transactions securely
- Issue receipts and manage simple billing inquiries
- Food & Beverage Service:
- Serve food and drinks promptly and professionally
- Refill beverages and attend to guest requests during meals
- Clear tables and reset for the next guests
- Cleanliness & Setup:
- Maintain cleanliness of dining and service areas
- Set up tables, utensils, and condiments before service
- Assist in closing duties like sweeping, wiping, and restocking
- Team Collaboration:
- Communicate effectively with kitchen and fellow crew
- Support teammates during peak hours
- Attend briefings and follow service protocols
What We're Looking For
- Friendly, energetic, and customer-focused attitude
- Ability to multitask and stay calm under pressure
- Basic communication skills in English (additional languages a plus)
- Prior experience in F&B or hospitality is a bonus—but not required
- Willingness to work shifts, weekends, and public holidays
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