food services service crew
17 hours ago
The Service Crew is responsible for providing excellent customer service, maintaining cleanliness and hygiene standards, and ensuring smooth day-to-day operations of the outlet. The role involves serving customers efficiently and ensuring a pleasant dining experience.
Key Responsibilities- Greet customers warmly and assist them in placing orders.
- Take and process food and beverage orders accurately.
- Prepare and serve food/drinks according to company standards.
- Handle cash and operate POS systems when required.
- Maintain cleanliness and hygiene in the dining area, counter, and kitchen.
- Ensure all equipment and utensils are clean and in good working condition.
- Follow all food safety and hygiene standards (SFA/NEA requirements).
- Replenish stock, condiments, and supplies as needed.
- Assist in opening and closing duties of the outlet.
- Provide excellent customer service and handle customer feedback professionally.
- Perform other duties assigned by the supervisor or manager.
- Minimum secondary school education.
- Prior F&B or customer service experience preferred (training provided).
- Positive attitude and willingness to learn.
- Good communication and teamwork skills.
- Able to work shifts, weekends, and public holidays.
- Physically fit to stand for long hours.
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