Digital Marketing Strategy Manager
2 days ago
Responsibilities:
A. Strategic & Brand Planning
- Develop annual and quarterly digital marketing roadmaps for Singapore and Malaysia.
- Define brand positioning, audience segmentation, and campaign priorities aligned with Rigel's premium positioning.
- Translate corporate objectives into local marketing plans with clear KPIs, timelines, and deliverables.
- Balance long-term brand building (awareness and affinity) with short-term performance (sales and lead generation).
B. Campaign Leadership & Budget Management
- Plan and execute multi-channel campaigns across Meta, Google, TikTok, YouTube, Shopee, and Lazada.
- Manage a total budget of SGD 700K / RM 200K to ensure maximum ROI and cost efficiency.
- Collaborate closely with the Head of Digital Marketing (Content) to ensure message consistency and creative quality.
- Supervise the Malaysia Strategist and Assistant for seamless campaign execution and alignment.
- Lead weekly performance reviews to optimize campaigns based on data-driven insights.
C. Digital Transformation & Marketing Automation
- Digitize the entire marketing funnel — from lead generation → nurturing → quotation → purchase → aftersales.
- Integrate key platforms (HubSpot, GA4, Data Studio, Meta CRM, POS/e-commerce) into one unified performance dashboard.
- Implement automated lead scoring, CRM tagging, and marketing attribution to connect marketing spend with actual sales.
- Collaborate with IT and Sales teams to ensure data accuracy and seamless lead-to-sales tracking.
D. Strategic Partnerships & Brand Collaborations
- Initiate co-marketing partnerships with brands such as Atome, Bosch, and premium home/lifestyle partners.
- Develop joint campaigns, showroom activations, and influencer collaborations to increase brand reach and conversions.
- Build long-term relationships with interior design studios, developers, and lifestyle influencers.
E. Market Intelligence & Analytics
- Build and manage monthly dashboards tracking marketing performance, budget utilization, and ROAS.
- Identify growth opportunities, channel innovations, and creative optimizations through data insights.
- Conduct quarterly competitor benchmarking (Kohler, Grohe, Hansgrohe, TOTO, etc.).
- Lead post-campaign reviews to extract insights and improve future ROI.
F. Team Leadership & Collaboration
- Lead and mentor the Malaysia marketing team, including the Strategist, Assistant, and Design members.
- Work closely with the Singapore-based Digital Marketing Head to ensure creative and strategic alignment.
- Manage designer workload (2 dedicated + 3 shared) to meet campaign deadlines and business priorities.
Cultivate a performance-driven, data-informed, and creative team culture.
Requirements:
- At least a Diploma or Degree in Marketing, Business Management, Supply Chain Management or a related field is preferred.
- 6–10 years' experience in digital strategy, growth marketing, or brand management.
- Proven success managing multi-market campaigns and budgets exceeding SGD 500K.
- Strong command of Meta Ads, Google Ads, TikTok Business Center, GA4, HubSpot, and automation tools.
- Experienced in leading cross-border teams and collaborating with creative, sales, and IT functions.
- Strategic, commercially minded, and data-driven with excellent communication and project management skills.
- Fluency in English required; Mandarin preferred for regional coordination.
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