Production Support(OpenShift
3 days ago
- Bachelor's degree in Computer Science or a related discipline.
- Minimum of 6 years of relevant experience, preferably within the financial services industry.
- At least 4 years of experience in IT support within the banking sector, with hands-on exposure to internet and mobile banking applications.
- Proven ability to work effectively in a team-oriented environment; adaptable and capable of managing time efficiently.
- Demonstrated ability to operate with a sense of urgency, manage multiple deadlines, and complete tasks independently with minimal supervision.
- Experience providing Level 2 / Level 3 support in a high-availability, mission-critical production environment.
- Strong understanding of ITIL frameworks and best practices.
- 3–4 years of experience with distributed technologies such as AIX, MQ, Java, RDBMS, and Connect:Direct.
- Over 2 years of experience supporting native iOS and Android applications in large-scale production environments.
- Experience maintaining OpenShift environments, container-native applications, and microservices architecture.
- At least 2 years of experience managing or supporting OpenShift or Kubernetes infrastructure.
- Familiarity with containerization, virtualization, and cloud platforms such as Red Hat OpenShift, Kubernetes, Docker, VMware vSphere, and AWS.
- Proficient in managing container platform ecosystems and reviewing platform changes (e.g., OpenShift upgrades, hotfixes).
- Ability to integrate multi-functional applications into container-based support services.
- Active participation in all phases of the development lifecycle within a collaborative team environment.
- Skilled in troubleshooting software issues and documenting findings.
- Capable of reviewing and providing feedback on technical documentation.
- Experience handling incident troubleshooting, coordinating with development teams for timely resolution.
- Proficient in managing support tickets using tools like Remedy, Confluence, and JIRA.
- Hands-on experience in scripting, debugging code, and writing database queries.
- Familiar with software engineering principles and change management processes.
- Solid understanding of system resiliency and redundancy design.
- Knowledge of interfaces and messaging systems.
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Singapore SAKSOFT PTE LIMITED Full timeA leading IT solutions provider in Singapore is seeking an experienced IT Support Specialist. The ideal candidate has over 4 years in Banking IT support, with solid experience in OpenShift and Kubernetes. You will be responsible for maintaining container-native applications, troubleshooting issues, and collaborating with cross-functional teams. This role...
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Production Support Analyst
1 week ago
Singapore SAKSOFT LIMITED Full timeMinimum 4 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.Strong team player. Flexible and being able to manage time effectively.Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.Experience in...
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OpenShift Sales Specialist
1 week ago
Singapore Red Hat, Inc. Full timeThe OpenShift Sales Specialist assumes a pivotal role in providing expert sales support for the seamless execution of Go-To-Market (GTM) strategies related to Red Hat OpenShift and Application Services in Singapore. This role helps our customers make the most of their investment in Red Hat, giving them a competitive edge. The successful candidate must...
