Eldercare Programme Executive

2 weeks ago


Central Region, Singapore Cheng Hong Welfare Service Society Full time $40,000 - $60,000 per year

The Job

This role is responsible to overseeing the Case Management and Afterlife Memorial Service and for our elderly members.

Responsibilities

  • Coordinate and oversee all assigned funeral cases, ensuring dignified and timely service delivery.
  • Liaise with families, vendors, and internal stakeholders to manage logistics and documentation.
  • Offer emotional support and information to clients or their families over the phone.
  • Accurately input and maintain funeral case data in the internal database.
  • Ensure timely updates and data integrity for reporting and compliance purposes.
  • Assist with setup, coordination, and on-site duties as needed.
  • Participate in the hotline rotation to respond to inquiries and provide assistance during and outside regular hours.
  • Provide ad hoc logistical and administrative support for community and memorial events organized by the eldercare team.

Requirement

  • Minimum Diploma in Social Work or related disciplines
  • At least 2 years of relevant experience
  • Mature, independent and compassion in eldercare
  • Good understanding of Social Service and VWO settings
  • Proficiency in relevant software applications for documentation and reporting
  • Must possess class 3 driving licence.
  • Good command of spoken and written English and Mandarin

"We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."



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