IT Infrastructure Manager

4 days ago

Downtown Tanjong Pagar, Singapore Hirsch Bedner Associates Pte Ltd Full time

Primary job responsibilities include, but not limited to:

  • Governance and risk management of global IT infrastructure systems
  • Holistic ownership of network, cybersecurity and server / storage / backup and structured cabling infrastructure including overall design architecture, as part of a core team reporting to the Operations Manager
  • Understanding the wider core business ensuring best fit for purpose IT infrastructure, systems and processes, recommending and delivering pragmatic, value-based solutions
  • Ensure appropriate environmental controls including mains and backup electrical power, air-conditioning, fire systems, are incorporated into all aspects of on-premises server rooms
  • Develop strategies and procedures for securing IT infrastructure and data
  • Plan and execute system upgrades and maintenance tasks, including network configuration, installation of new hardware and software, and manage account access
  • Oversee the daily operations of the IT department and ensure that systems, services, and infrastructure work reliably and securely
  • Lead a team of IT professionals, provide guidance, and manage their performance including contact availability of appropriate technical resources
  • Maintain information management with latest IT technologies and issues including regulatory changes, advancements in technology, and trends in customer requirements
  • Maintain and administer computer networks, systems, databases, and related environments ensuring systems uptime of 99.5% with no unplanned outages
  • Design and implement disaster recovery plans and ensure data is backed up
  • Monitor system performance and troubleshoot issues
  • Manage relationships with vendors and negotiate contracts for IT services
  • Prepare and maintain documentation of network configurations and cabling layouts
  • Develop, implement, and manage projects that align with company goals and objectives

Candidates should ideally possess the following:

  • Bachelor's degree, specialising in information technology, mathematics or similar
  • Minimum 10 years proven experience as an IT Infrastructure Manager managing both on-premises and cloud infrastructure
  • Experience in sourcing, evaluating and specifying IT infrastructure, product and tender analysis, implementation, and ongoing maintenance
  • Experience in building, controlling and monitoring global IT budgets
  • Experience in managing internal and external IT security audits
  • Sound understanding of complexed infrastructure, resourceful, proactive, and a strong problem solver, calm and measured in managing disasters
  • Excellent organizational and leadership skills
  • Excellent communication and interpersonal skills
  • Attention to detail and possess good time management skills
  • A team player who is also able to work independently as well as able to multi-task

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