Retail Admin

BW MOTORSPORTS PTE. LTD. is hiring a Full time Retail Admin role in Clementi, Singapore. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon
• 1 year of relevant work experience required for this role
• Expected salary: $2,000 - $5,000 per month

1. Sales & Customer Support

• Greet and assist customers with inquiries related to motorcycle gear, apparel, and parts.

• Process sales transactions via POS system (cash, credit, mobile payments).

• Handle product returns, exchanges, and warranty claims efficiently.

• Coordinate with the sales team to ensure high customer satisfaction.

• Support upselling or promotional activities (e.g., combo offers for helmets and jackets).

2. Inventory Management

• Maintain accurate stock levels for apparel, gear, and motorcycle parts.

• Monitor stock-in and stock-out, including logging deliveries and shipments.

• Assist with stocktaking, cycle counts, and inventory audits.

• Flag low-stock or overstock situations and report to purchasing.

• Organize and label shelves/storage areas for easy retrieval.

3. Administrative Duties

• Maintain and file sales records, receipts, supplier invoices, and reports.

• Support the store manager in preparing daily/weekly sales summaries.

• Update databases (inventory software, CRM systems) with new stock or customer information.

• Help process purchase orders and liaise with suppliers or logistics partners.

• Schedule maintenance or service for store equipment (e.g., POS, air conditioning).

4. Visual Merchandising & Store Appearance

• Ensure that displays of motorcycle apparel (jackets, gloves, boots) are neat and appealing.

• Keep gear and accessories clean, dust-free, and properly tagged.

• Support setup of new product displays, seasonal promotions, or sales events.

• Monitor showroom for safety and cleanliness (especially if helmets or parts are stacked).

5. Product Knowledge & Technical Support

• Stay updated on the features/specs of motorcycle gear and parts (helmets, brake pads, lubricants, etc.).

• Explain product compatibility (e.g., whether a part fits a specific motorcycle model).

• Support service staff or mechanics by locating parts needed from storage.

6. Communication & Coordination

• Act as a liaison between front-of-house (sales floor) and back-office operations.

• Communicate with suppliers, delivery partners, and warehouse personnel.

• Coordinate with online sales/digital teams if the shop has e-commerce operations.

• Relay customer feedback to management.

Key Skills Required

• Strong attention to detail

• Good organizational and time-management skills

• Basic understanding of motorcycle parts and gear (or willingness to learn)

• POS and inventory software proficiency (e.g., Vend, Shopify POS, Zoho)

• Good communication and customer service skills