Network Support Engineer

2 weeks ago


Singapore HOLLOBERG PTE. LTD. Full time $13,200 - $144,000 per year

We have partnered with an international technology company from Europe that provides software solutions for the global shipping industry. We are looking for a Network Support Engineer to join a friendly, skilled team and help global clients. This role offers hands-on technical work, chances to learn and grow, great benefits, a good work-life balance, and a positive company culture where your contributions are valued.

Responsibilities

  • Provide 1st and 2nd line technical support for software and services via phone and email (training provided).
  • Collaborate with colleagues across different locations in a global, team-based environment.
  • Support projects and special initiatives with internal stakeholders.
    Ensure customer success by delivering effective solutions and support consistently.

Requirements

  • Knowledge and troubleshooting skills in networking, operating systems, hardware, and email protocols
  • CCNA level networking level is preferred, but not a must.
  • Customer-oriented mindset and proactive problem-solving approach to troubleshooting

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