Policy Enforcement Manager, Policy Systems

3 days ago

Singapore TikTok Pte. Ltd. Full time $120,000 - $200,000 per year

Responsibilities

At TikTok, safeguarding our global community is a top priority. The Business Integrity (BI) team is dedicated to developing the latest technologies and driving initiatives that mitigate risks in commercial content, ensuring a responsible and seamless experience for advertisers on the TikTok platform. This role sits within the Policy Systems Team under Business Integrity.

Our team provides end-to-end ownership of policy enforcement – from policy operations, to enforcement system/strategy design, to ground truth validation – ensuring precision, scalability, and continuous innovation. The Enforcement manager oversees the design and optimization of policy enforcement strategies, including the development of workflows, execution signals, labeling standards, and traffic control mechanisms. This role is also accountable for building machine-executable frameworks and managing ground truth alignment to ensure moderation consistency and scalability.

Responsibilities:

  • Design end-to-end enforcement strategies for policy execution (machine + human).
  • Lead the creation of machine-executable policy frameworks and signal logic.
  • Own end-to-end machine moderation guidance creation and iteration across policies and business lines.
  • Ensure alignment between policy intent and machine enforceable guidance.
  • Optimize specific policy-guidances for moderation for accuracy, efficiency, and consistency.
  • Own the Ground Truth Golden Set framework and RCA processes.
  • Collaborate closely with Algo, Tech, Governance, and Policy Ops for model readiness.
  • Manage Agent QA support, RAG operations, and escalation workflows.

Qualifications

Minimum Qualifications:

  • 3-5 years engineering, automoderation related areas.
  • Experience in working with machine learning teams or algorithm design preferred.
  • Strong understanding of content moderation workflows (human & automated).
  • Strong analytical mindset and ability to translate policy into executable logic.
  • Proven ability to lead complex workflows and stakeholder programs.

Preferred Qualifications:

  • Experience with digital advertising and platform ecosystems is a plus.

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