Manager, Funds Business Operations

FIND YOUR 'BETTER' AT AIA

We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we'd love to hear from you.

About the Role

Join us as Manager, Funds Business Operations & Platform Management at AIA Investment Management

The incumbent shall be responsible in managing and administering the Fund Platforms (AIA Investment Funds, AIA VCC and other future funds platforms) including but not limited to coordinating new funds buildout, transformation of existing funds, updating funds policies, fulfilling AIAIM obligations and managing internal & external stakeholders.

Responsibilities

Projects/Structured Delivery

• End to end coordination and/or Participation of new fund launches, restructuring or termination, including but not limited to assisting with fund documentation, liaising with various service providers and legal / tax advisors, coordination of internal and external parties/ resources to ensure successful implementation of initiatives
• Work with investment services functions in AIAIM or Group office, to come up with solutions for the Funds business to address their business needs, issues and concerns
• Keep internal services functions updated on business issues and developments.  Communicate issues and concerns to the respective service functions
• Structure solutions with specialist functions
• Identify dependency and consult with appropriate specialist functions, whether locally or at Group, or with 3rd parties, or with other departments e.g. IT, L&G, C&R, Finance, etc
• Challenge and test solutions to ensure that they are holistic, integrated and sustainable
• Ensure solutions are delivered within timelines

Platform management and administration

• Efficient administration of the AIA Investment Funds and AIA VCC policies, ensuring policies are kept up to date.
• Ensure the respective platform is operating efficiently and effectively
• Have oversight over the delivery of services by the appointed custodian, fund administrator and transfer agent and ensure within agreed metrics and SLAs
• Coordinate and work with relevant investment services functions in AIAIM as well as the external service providers to support change activities of the funds platforms, including introduction of distribution and hedge share classes, swing-pricing, performance fees etc
• Oversee and coordinate with relevant investment services teams to review and update fund-related documentation (prospectus/confidential information memorandum, IMAs, service provider documents)
• Oversee investors on-boarding and off-boarding activities of the funds platforms and coordinate with the transfer agents and / or client service teams
• Support the preparation of Board meetings materials for AIA Investment Funds and the overall SOW/MSA between AIAIM and AIA VCC. 

Client Service Support & Relationship Management

• Maintain relationships with Group Unit Linked Pension Business (GULPB) for AIA Investment Funds, act as point of contact for GULPB for all their investment operations and reporting related questions/issues for AIA Investment Funds. 
• Actively understand GULPB's business, goals and objectives and functional requirements
• Keep abreast of market developments and best practices
• Liaise with internal and external stakeholders to resolve issues and discrepancies
• Identify issues and track issues through to their resolution
• Identify opportunities to enhance service offering, improve efficiencies, evolve workflows, and minimize operational risks

 Requirements

• Bachelor degree in Business Administration, Accounting, Banking and Finance or related
• Minimum 8 years of working experience in the funds services or asset management industry,
• Good working knowledge of funds vehicles particularly Luxembourg SICAVs and Singapore VCC
• Financial services operational experience in fund administration
• Product knowledge (Fixed Income, Equity, Mutual Funds, Derivatives)
• Good verbal and written communication skills as well as strong stakeholder management skills
• Knowledge of business desktop applications (Word, PowerPoint, Excel)
• Team player; able to work well with other team members and provide the necessary support when and as required

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way

#LI-JY1

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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