Clinic Coordinator
7 days ago
To assist in supervising the clinic assistants and managing the clinic operations on a day-to-day basis to ensure the smooth running of core duties and operational readiness of the clinic.
- Able to lead and supervise a team of clinic nurses/assistants to ensure consistency and efficiency of work on quality care and service standards. Ensure that clinics are running smoothly and resolving operational contingencies.
- Scheduling of roster for manpower deployment, ensuring smooth implementation of the clinic's monthly roster, monitoring staff leave and coverage.
- Assist in monitoring and achieving the Monthly Revenue Target with the Resident Doctor and report to the Management on a bi-weekly basis.
- Assist in the Clinic Inventory portfolio and identification of cost-saving opportunities, including ordering, monitoring of low stock and expiry drugs.
- Work closely with the other clinic Superiors and attend meetings and ensure all sales and process initiatives are communicated down to the staff in a timely manner.
- Oversee the administrative support functions and other tasks assigned by the Manager. Ensure tasks are completed in accordance with the deadline given.
- Training of new staff and feedback through performance appraisal.
- Track and give feedback on any operational issues to the Manager.
- Follow up on patients' complex cases for the patient liaison to ensure patient requests are attended to promptly.
- Orientate and train new staff, execute the training checklist list and update the progress to the Manager on a regular basis.
- Perform the duties as a clinic nurse when rostered at the counter when in need.
- Any other duties assigned by the doctors and the clinic manager from time to time.
Requirements
- Higher NITEC or Diploma in relevant disciplines (healthcare) with a minimum of 1 year of clinic operation experience
- Prior experience as a clinic assistant/nurse is required
- Possess strong people management skills
- Excellent interpersonal and communication skills
- Able to multitask and work under pressure
- Ability to work with high-performance individuals and various clinical professionals (e.g. doctors, nurses,)
- Possess good interpersonal and communication skills.
- Able to work staggered hours shift /weekends/PH.
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