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Service Engineer
2 weeks ago
BROMMA has been the leading manufacturer of crane spreaders ever since its formation in the 1960s. Today we have, by far, the highest market share of the world's spreader suppliers. In fact, our market share is higher than all our competitors' combined. Today, we manufacture close to 2,000 spreaders of all types every year and our spreaders are currently in use in 99 of the top-100 ports world- wide.
BROMMA sales and service network has a wide-reaching footprint. We are present with own sales offices on all continents, and with an extensive network of agents, we are able to support customers in every country in the world.
More information about BROMMA can be found on
WE'RE MAKING EVERY MOVE COUNT
We are looking for suitable personnels that are able to perform commissioning of high complexity products, as well as provide advisory services to customers and/or third party contractors on existing and/or new equipment and components.
Commissioning, Installation and Inspection
- Carry out spreader commissioning and installation work on newly delivered spreaders and attend to all spreader warranty repair works.
- Provide technical assistance and advice for the installation and troubleshooting of any equipment and components on the spreader to the service agent
- Carry out site inspection on spreaders upon customers' request
Sales Management - RUP
- Identify potential RUP work and make recommendations to customers
Service Call Management
- Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to meet customers' requirements and specification
Service Operational Excellence
- Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and fabrication data. Report back on the completed projects outlining the activities carried out, faults found during service and any future recommendations for improving the service offering.
Customer Training
- Deliver technical training and knowledge transfer on product knowledge, maintenance, trouble shooting and repair to customers
Any other job assigned by Line Manager.
EDUCATION AND EXPERIENCES
- Degree in Business/ Engineering or equivalent
- Minimum 5 years of relevant experience in the Cargo Management Industry
- Preferably with relevant experience in commissioning, troubleshooting skills, etc., in the Marine Industry field
SKILLS AND COMPETENCIES
Technical Skills
- Exceptional documentation and execution skills
- Strong technical knowledge of product
- Service knowledge
Soft Competencies
- Good written and communication skill with all levels of management
- Ability to influence
- Presentation Skill
- Ability to influence and convince other people
- Good interpersonal skill
Other Requirements
- Ability to multitask
- Team Player
- Initiative
- Independent to complete given assignment and project
- Expect to travel internationally around 40% of the time
Bromma is part of Kalmar. Kalmar (Nasdaq Helsinki: KALMAR) is moving goods in critical supply chains around the world, with the vision to be the forerunner in sustainable material handling equipment and services. The company offers a wide range of industry shaping heavy material handling equipment and services to ports and terminals, distribution centres, manufacturing and heavy logistics. Headquartered in Helsinki, Finland, Kalmar operates globally in over 120 countries and employs approximately 5,200 people. In 2024, the company's sales totalled approximately EUR 1.7 billion.
