Service Crew – Japanese Restaurant

2 days ago

Central Region, Singapore ABBA OL PTE. LTD. Full time $2,000 - $2,500 per year

Job Title: Service Crew – Japanese Restaurant

Position Type: Full-Time/Part-Time

Job Overview:

We are seeking enthusiastic, friendly, and dedicated individuals to join our team as Service Crew Members at Kaisendon, a premier Japanese restaurant. As a Service Crew Member, you will play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibility will be to provide outstanding customer service, ensure a clean and comfortable dining environment, and assist with various tasks within the restaurant.

Key Responsibilities:

* Customer Service: Greet and welcome guests warmly as they enter the restaurant. Provide menu information, answer questions about the menu, and make recommendations based on customer preferences.

* Order Taking and Service: Accurately take food and beverage orders from customers and relay them to the kitchen. Serve food and drinks promptly and ensure all orders are correct.

* Maintain Cleanliness: Keep the dining area clean and organized, including clearing tables, wiping down surfaces, and ensuring restrooms are tidy.

* Assist with Food Delivery: Ensure timely delivery of food and beverages to customers in a professional and polite manner. Check on customers to ensure satisfaction.

* Cash Handling: Accurately process customer payments, handle cash, and provide change as needed.

* Teamwork: Work collaboratively with kitchen staff, fellow service crew, and management to ensure efficient restaurant operations.

* Product Knowledge: Maintain a strong understanding of the menu, including ingredients, preparation methods, and drink pairings, to answer customer inquiries.

* Upselling: Encourage guests to try signature dishes, beverages, or desserts to enhance their dining experience.

Qualifications:

* Previous experience in customer service or restaurant settings is a plus but not required.

* A passion for Japanese cuisine and culture.

* Excellent communication and interpersonal skills.

* Ability to work efficiently in a fast-paced environment.

* Positive attitude and a strong desire to help others.

* Ability to stand for long periods and lift up to 11kg.

* Basic math skills for handling payments.

* Flexibility to work evenings, weekends, and holidays as required.

Benefits:

* Employee meal discounts.

* Opportunity for career advancement.

* A friendly and supportive work environment.

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