Compliance Officer

Job Purpose

Be part of the Group Market Conduct family which strives to safeguard the reputation of the company, through oversight on distribution representatives' market conduct activities and ensuring enforcement actions taken are fair and appropriate. This position is for a role that sits within the Sales Compliance section with primary functions that consist of market conduct governance, executing the compliance monitoring program, and conduct sales assurance audits that includes Balanced Scorecard program.

*The Job*

·       Working as a team to execute responsibilities across the entire Group Sales Compliance section, which includes regulatory Balanced Scorecard reviews and reviews of findings from mystery shopping exercises

·       Takes ownership in handling or escalating queries from stakeholders (including financial representatives and members of the Regional Agency, FA & Bancassurance department)

·       Involvement in ad hoc assignments/reviews (e.g. post-transaction reviews) and supporting the team in other areas as required

·       Performing relevant User Acceptance Testing (UAT) associated with new product releases

·       Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

·       Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

·       Highlights any potential concerns /risks and proactively shares best risk management practices.

*Our Requirements*

·       Diploma or Degree holder in any discipline

·       Fresh graduates are welcome to apply

·       Discipline in meeting strict timeline and goal oriented

·       Team player, with strong accountability over personal and team deliverables

·       Demonstrates alignment with the organisation's core values through expected behaviours.

·       Proficient in Microsoft applications (e.g. Microsoft Excel, Word, PowerPoint)

·       High level of integrity, takes accountability of work and good attitude over teamwork.

·       Takes initiative to improve current state of things and adaptable to embrace new changes.

*About Great Eastern*

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people's lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.