Assistant Service Manager

6 days ago

Central Region, Singapore Electronics & Engineering Pte Ltd Full time $60,000 - $80,000 per year

Job Description:

We are looking for an experienced and proactive Assistant Service Manager to support the Service Manager in the day-to-day operations of our Audiovisual service business. This role involves managing multiple teams across our service center, ad-hoc and maintenance services, as well as AV FM operations. The candidate will play a key role in ensuring efficient service delivery and strong client satisfaction.

Key Responsibilities:
  • Assist the Service Manager in overseeing daily operations of the Service Center.
  • Coordinate and support ad-hoc and maintenance teams for timely service execution.
  • Manage AV Facility Management (AV FM) teams deployed at client locations.
  • Monitor job progress and provide technical support where needed.
  • Plan resources, manpower deployment, and scheduling.
  • Ensure compliance with safety, quality, and operational standards.
  • Act as liaison between clients and internal teams to manage service expectations.
  • Prepare operational reports and documentation.
  • Guide and support junior staff and team leads.
Job Requirements:
  • Minimum 3 to 5 years of experience in the Audiovisual industry, including team leadership experience.
  • Strong technical understanding of AV systems.
  • Good coordination and problem-solving skills.
  • Excellent interpersonal and communication abilities.
  • Able to manage multiple tasks in a dynamic environment.
  • Proficient in Microsoft Office; knowledge of service reporting tools is an advantage.

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