Clinical Program Executives

7 days ago

Novena, Singapore National Healthcare Group Corporate Office (HQ) Full time $80,000 - $120,000 per year

Company description:

The National Healthcare Group (NHG) is a leader in public healthcare in Singapore, recognised at home and abroad for the quality of its medical expertise and facilities. Care is provided through an integrated network of seven primary care polyclinics, acute care and tertiary hospitals, national specialty centres and business divisions. Together they bring a rich legacy of medical expertise to our philosophy of integrated patient-centred care.

NHG's vision is "Adding Years of Healthy Life". This vision goes beyond merely healing the sick to the more difficult and infinitely more rewarding task of preventing illness and preserving health and quality of life. With some 22,000 staff, NHG aims to provide care that is patient-centric, accessible, seamless, comprehensive, appropriate and cost-effective.

As the Regional Health System (RHS) for Central-North Singapore, it is vital for NHG to partner and collaborate with stakeholders, community advisors, and voluntary welfare organisations. Together with our patients, their families and caregivers, we aim to deliver integrated healthcare services and programmes that help in Adding Years of Healthy Life to all concerned.

Job description:

Job description:

  1. ERAS (Enhanced Recovery After Surgery) Implementation and Care Coordination (45%)

  2. Implement and monitor ERAS protocols across designated surgical conditions

  3. Coordinate pre-operative assessments and patient education sessions and materials
  4. Provide pre-operative counselling and education to patients and families
  5. Provide post-operative discharge support services to patients within 30 days of discharge
  6. Monitor protocol compliance and document variances
  7. Coordinate care across multidisciplinary teams throughout the patient journey
  8. Track and follow up on patient outcomes and recovery metrics

  9. Facilitate communication amongst various healthcare providers

  10. Patient Care Management (25%)

  11. Conduct pre-operative screening and baseline assessments

  12. Provide patient education and counselling throughout the care journey
  13. Coordinate pre-habilitation programmes job description of the VBC CPEs when required
  14. Monitor post-operative recovery and coordinate follow-up care
  15. Facilitate discharge planning and transition of care

  16. Provide post-discharge support and follow-up (e.g. Home rehab and Home nursing services)

  17. Data Management and Quality Improvement (15%)

  18. Collect and maintain data for ERAS compliance and outcomes

  19. Track key performance indicators including length of stay and readmission rates
  20. Support the implementation of Patient Reported Outcome Measures (PROMs)
  21. Participate in quality improvement initiatives
  22. Generate regular reports on ERAS performance metrics

  23. Assist in analysis of outcomes data

  24. General duties (15%)

  25. Participate in departmental meetings and quality improvement projects

  26. Support the implementation of Value-Based Care initiatives
  27. Assist in developing and updating patient education materials
  28. Participate in staff training and education sessions
  29. Support any other Value-Based Care related work as requiredThis position will be deployed to one of the three NHG hospitals (Khoo Teck Puat Hospital, Tan Tock Seng Hospital, Woodlands Health).

Requirements:

  1. Diploma holder
  2. Prior working experience in Nursing/Clinical or patient care areas will be an added advantage
  3. Good computer literacy
  4. Good communication skills, with the ability to speak common dialects an added advantage
  5. Able to work meticulously, independently and be a team player.

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