Senior Content Marketing Specialist

About Momos:

Momos is a rapidly growing company headquartered in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI.

Momos is the Customer Experience Management Platform for multi-location brands. We work with groups such as Shake Shack and Baskin Robbins to power the entire lifecycle and automate everything with AI. Today, we are proud to be trusted by over 5,000 businesses globally. If you love to hustle and want to work for a mission-driven company, we would be thrilled to have you join our team.

Role Overview:

The Senior Content Marketing Specialist will be responsible for planning, creating, and distributing content across multiple channels—website, blog, social media, email, and third-party publications. You'll work closely with product, sales, and leadership teams to craft narratives that position us as an authority in the SaaS space, while ensuring our content is optimized for search, discoverability, and measurable impact. This position will report to the Head of Marketing.

Key Responsibilities:

Content Strategy & Development

• Own the editorial calendar aligned with company goals, campaigns, and product launches.
• Write and edit a variety of content formats: blogs, whitepapers, case studies, ebooks, newsletters, and website copy.
• Produce thought leadership pieces in partnership with executives and subject matter experts.
• Maintain brand voice and messaging consistency across all touchpoints.

SEO & Growth Content

• Conduct keyword research and build content optimized for organic search and conversion.
• Track and analyze performance metrics to refine SEO and content strategy.
• Collaborate with web and demand-gen teams to improve site traffic, lead quality, and engagement.

Social Media & Community Engagement

• Manage and grow the company's social media presence (LinkedIn, Meta, IG Podcast, etc.).
• Repurpose long-form content into engaging social posts, threads, and multimedia content.
• Monitor trends, competitors, and industry conversations to identify opportunities for engagement.

Collaboration & Thought Leadership

• Partner with product marketing to translate technical concepts into clear, compelling narratives.
• Collaborate with sales and customer success to create content that supports the buyer journey.
• Work with PR/communications teams to secure guest posts, bylines, and media opportunities.

As part of the screening process, please submit at least two examples of your previous work. Applications without work samples will not be considered.

Qualifications:

• 4–6 years of experience in content marketing, ideally in B2B SaaS or tech.
• Exceptional writing and editing skills with a portfolio showcasing long-form and short-form content.
• Strong understanding of SEO, keyword research, and analytics tools (Google Analytics, SEMrush, Ahrefs, etc.).
• Experience managing social media channels for a brand, including audience growth and engagement.
• Ability to translate complex technical topics into engaging, accessible content.
• Comfortable working cross-functionally with marketing, sales, product, and leadership teams.
• Organized self-starter who can manage multiple projects and deadlines.

Nice-To-Haves:

• Experience with CMS (WordPress, Webflow, HubSpot, Framer).
• Familiarity with marketing automation (HubSpot, Marketo, Pardot, Conversion AI).
• Basic design or multimedia skills (Canva, Figma, Adobe Creative Suite).
• Experience ghostwriting executive content for thought leadership.

• Competitive salary and bonus scheme
• Private medical insurance
• Paid time off and a flexible working culture
• Opportunities for rapid career advancement
• A dynamic and inclusive company culture
• Access to the latest technology and tools for personal development
• Comprehensive onboarding program for new employees
• Employee recognition programs for outstanding performance
• Participation in industry conferences and events
• A supportive environment that encourages innovation and creativity

Cultural Values

• Mission-driven and fast-paced, entrepreneurial environment.
• A collaborative and flat company culture.
• Comprehensive private health insurance.
• Discretionary trips to our offices across the globe, with global travel medical insurance (when it's safe to travel).
• Cross-cultural team bonding/networking.
• Love Food? Join our Team

Equal OpportunityMomos is an equal-opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.