Senior Implementation Manager

We're looking for a Senior Implementation Manager who is passionate about the Wise mission – money without borders. You'll be a part of the Wise Platform team, leading the most impactful projects and programmes of work in order to expand our growing list of global partners, helping us deliver world class payment service solutions to our partners and their customers across the APAC region.

In this role, you will be responsible for driving complex implementations with the world's biggest banks and businesses. You will implement both new and existing solutions across markets, overcoming blockers along the way with in-depth problem solving and strong influencing skills, leveraging strong program management experience to deliver on time, high quality integrations.

You'll be helping to achieve our regional growth targets while working closely with our Solutions Engineering, Product, Compliance, Operational and Sales teams to deliver projects efficiently and to a high standard. You should be equally comfortable in both a business and technical context, adept at building trust across all stakeholder groups: executives, engineers, external partners, and internal teams.

Your mission:

• Lead complex implementation projects for major banks and businesses, managing end-to-end program/project lifecycles from kickoff to launch while ensuring on-time, high-quality delivery.
• Overcome project blockers with strong problem-solving and influencing skills, working in both business and technical contexts, and building trust with diverse stakeholders.
• Use project governance expertise to manage scope, timelines, and accountability across workstreams, while identifying risks, solving challenges, and ensuring regulatory compliance.
• Manage delivery risks for deals—including project, financial, compliance, and reputational—ensuring robust mitigation plans are in place, and tracking these risks to adequate closure.
• Build and nurture excellent relationships with partners, ensure they love the experience we offer them.
• Confidently explain financial technology solutions and lead process improvements to enhance project scalability and efficiency.

This role will give you the opportunity to:

• Have a significant and visible impact on the growth of Wise platform by leading payments partnerships with the world's biggest banks and businesses.
• Help scale the Implementation function, by leading initiatives to improve our processes.
• Deliver new and innovative solutions, finding new ways of working that have not been done before.
• Travel to work with our teams and meet with partners around the world.

Qualifications

• 8+ years of project management experience in banking/fintech.
• Proven track record managing complex, multi-phase projects using Agile, Waterfall, or hybrid methodologies. Skilled in creating and managing high-quality project plans, breaking down tasks, mapping dependencies, and identifying the critical path to launch.
• Extensive experience in leading API and SWIFT based payment integrations, by navigating banking or large enterprise organisational structures and decision making processes in order to drive successful project outcomes.
• Proven ability to identify, manage and mitigate risks through strong project governance.
• Demonstrable experience in delivering payment integrations while adhering to market specific regulatory requirements.
• Excellent verbal and written communication skills, adept at presenting complex concepts to both C-suite and working teams, adapting messages to the audience.
• Expertise in resolving challenges, making impactful decisions, and acting autonomously.
• Demonstrated expertise in strong decision-making and overcoming complex challenges.