Internship: Group Operations

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

Be a part of driving significant change and innovation within OCBC's operations. As a Transformation Intern within Group Operations & Technology, you'll contribute to initiatives focused on intelligent document processing and achieving a paperless environment, helping to streamline processes and enhance efficiency.

How you succeed

To thrive in this role, you'll need a proactive attitude, strong organizational skills, and a collaborative spirit. You'll excel at analyzing processes, documenting requirements, and supporting the implementation of change initiatives. A willingness to learn and contribute to a fast-paced environment is key.

What you do

You'll be directly involved in:

• Supporting the planning and execution of business transformation initiatives aimed at improving processes, systems, and organizational effectiveness.
• Assisting in mapping current processes and identifying areas for improvement through data collection and analysis.
• Preparing project user stories and test scripts/plans as required.
• Preparing data training and testing sets where needed.
• Collaborating with project teams to support change management activities, including communication plans and training materials.
• Helping track progress of transformation projects by maintaining project documentation, timelines, and status reports.
• Participating in workshops and meetings to gather stakeholder feedback and support solution design.
• Assisting in preparing presentations and reports to communicate transformation milestones and outcomes to internal teams.
• Supporting cross-functional collaboration to ensure alignment and smooth adoption of transformation initiatives.

Who you work with

Group Operations & Technology co-creates products and solutions, building the underlying technology applications and services and managing the Group's IT operations & cyber defence 24/7. This team is focused on end-to-end transaction fulfillment services, allowing customers to focus on growth.

Who you are

• Currently pursuing an undergraduate or postgraduate degree.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
• Possesses good communication skills, both written and verbal.
• Able to work collaboratively in a team environment.
• Eager to learn about business transformation methodologies and project management principles.

Learning Objectives

This internship will provide you with:

• Practical experience in supporting business transformation initiatives.
• Skills in process mapping, requirements gathering, and testing.
• Insights into change management principles and communication strategies.
• Exposure to project management methodologies and tools.
• An understanding of the importance of cross-functional collaboration in driving successful transformations.

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.