Senior Manager, Policy and Programme Management

SkillsFuture Singapore

Fixed Terms

What the role is

Role overview: You will be responsible to support the development and implementation of the SkillsFuture Mid-Career Training Allowance (TA), a strategic national initiative aimed at enhancing support for mid-career workers to upskill and reskill to stay competitive and relevant amidst a rapidly changing economy. This is a key role that combines policy development, programme management and stakeholder engagement.

You will be working closely with key stakeholders across the Whole-of-Government to ensure alignment of policies, product strategy, implementation and strategic communications in line with the overall national agenda. You will connect issues with larger systems which include industry/training partners and identify inter-dependencies across workstreams to achieve collective outcomes. You will also lead secretariat duties, including tracking and reporting of programme outcomes.

What you will be working on

Role and responsibilities:

• Policy development and programme management

• Support the conceptualisation and finetuning of policy and programme parameters

• Convert policies into customer-centric solutions for the TA initiative
• Develop and maintain robust monitoring frameworks to track programme effectiveness and outcomes

• Manage budget planning

• Stakeholder management and communication

• Build and maintain strong relationship with key stakeholders across government agencies to ensure alignment in implementation and ensure smooth change management

• Lead secretariat duties for strategic meetings
• Coordinate responses to public enquiries and stakeholder feedback

• Establish and maintain up-to-date communication materials to proliferate awareness of the TA initiative

• Data analytics

• Leverage data analytics to drive policy refinements and enhance programme impact

• Monitor and analyse programme outcomes against established KPIs
• Provide evidence-based recommendation for policy improvements
• Develop regular reports on programme performance and budget utilisation

What we are looking for

• 7 to 10 years of experience in policy work and stakeholder engagement in complex settings
• Strong project and timeline management skills
• Conscientious planner with strategic foresight, able to translate broad problem statements into specific policies and identify key issues of relevance
• Strong policy implementation, analytical, writing, problem-solving, and communication skills
• Enjoys tackling challenges and solving complex issues, able to distil key issues from a complex set of information and synthesise diverse and conflicting range of information to shape policy, develop solutions, interventions and frameworks
• Adaptable and comfortable with operating in an ambiguous, uncertain and fast-moving environment
• Able to work well independently as well as in a team
• Has a keen interest in careers and skills policies

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out for details on the CSP.

About SkillsFuture Singapore

SkillsFuture Singapore (SSG) is a statutory board under the Ministry of Education (MOE). It will drive and coordinate the implementation of the national SkillsFuture movement, promote a culture and holistic system of lifelong learning through the pursuit of skills mastery, and strengthen the ecosystem of quality education and training in Singapore.
SSG will strengthen the adult training infrastructure by taking on all existing functions of the Committee for Private Education (CPE) and guide the Institute for Adult Learning (IAL) to enhance the capabilities and professionalism of adult educators. SSG will play a key role in the quality assurance for private education institutions and adult training centres. Together with educational institutions and training partners, SSG will ensure that students and working adults have access to high quality, industry-relevant training throughout life. SSG will also bring together synergies in continuing education and training (CET) and pre-employment training (PET), so skills requirements will continue to meet the demands of different sectors of the economy.

About your application process

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within SkillsFuture Singapore or the wider Public Service.