User Research

SINGAPORE

User Research & Strategy Intern, ImpactCollab

Internship

AVPN is a unique funders' network committed to building a vibrant and high-impact social investment community across Asia. AVPN's mission is to catalyse the movement toward a more strategic, collaborative, and outcome-focused approach to social investing, ensuring that resources are deployed as effectively as possible to address key social challenges facing Asia today and in the future.

About ImpactCollab

ImpactCollab is AVPN's platform that connects philanthropists, investors, and social-purpose organizations across Asia to accelerate collaboration and unlock scalable impact. We leverage private bank engagements, data, technology, and design to make giving and partnership-building more transparent, efficient, and meaningful.

About the Role

We are seeking a User Research and Strategy Intern to join our growing** ImpactCollab Product **team. This role is ideal for someone passionate about understanding human behavior, social innovation, and the intersection of technology and impact. You will help us deepen our understanding of user needs across the social investment ecosystem — from foundations and family offices to nonprofits and social enterprises — and translate insights into actionable design recommendations.

• **User Research & Discovery: **Conduct user interviews, surveys, and usability tests to understand pain points, motivations, and behaviors of ImpactCollab users. Support user segmentation and persona development across key stakeholder types (e.g., funders, SPOs, intermediaries). Observe and analyze how users interact with our platform to identify friction points and opportunities for improvement.
• Strategy and Insights: Support market and ecosystem mapping to understand trends across philanthropy, impact investing, and social innovation in Asia. Synthesize insights into strategic recommendations for platform positioning, user engagement, and product features.
• Data Collection & Analysis: Synthesize qualitative and quantitative data into clear insights that inform product and design decisions. Help maintain and organize research documentation and feedback in our internal database. Work with the Product team to develop hypotheses and test prototypes.
• Collaboration & Communication: Collaborate closely with the Product Manager team to translate insights into product features and UX enhancements. Assist in preparing presentation materials, journey maps, and reports for stakeholders and leadership.

• Current undergraduate or graduate student in Psychology, Sociology, Human-Computer Interaction, Design, Communications, or related field.
• Passion for social impact and technology for good, and curiosity about how digital tools can drive systems change.
• Excellent verbal and written communication skills; able to synthesize complex ideas clearly.
• Familiarity with basic research methods (interviews, surveys, usability testing).
• Preferred: Experience with tools such as Salesforce, Miro, Notion, Figma, Airtable, or survey platforms (Typeform, Google Forms).
• Detail-oriented, proactive, and comfortable working in a collaborative, startup-like environment.

Learning Outcomes

• Gain hands-on experience in user-centered research and design thinking.
• Learn how to turn qualitative insights into strategic product decisions in a real social-impact context.
• Understand how platforms like ImpactCollab facilitate philanthropic collaboration and capacity building across Asia.
• Build a portfolio of research artifacts (personas, reports, journey maps) that demonstrate your research and analytical skills.

Due to the high volume of applications, we will only notify candidates who have been shortlisted.

Equal Employment Opportunity

AVPN is an Equal Opportunity Employer. We encourage, actively pursue, and celebrate diversity in our workforce. Our employment is strictly decided on the basis of merit and business priorities. We welcome applications from all sections of the community and especially encourage individuals from underrepresented groups to . We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, or any other basis covered appropriate law.