Warehouse Manager

2 weeks ago

West Region, Singapore SG SAGAWA AMEROID PTE. LTD. Full time $80,000 - $120,000 per year

We are seeking an experienced Logistics Warehouse Manager with a strong background in e-commerce logistics and fulfilment. This role is critical as we expand our warehouse operations to serve both existing clients and future e-commerce customers. The ideal candidate will bring expertise in e-commerce processes, warehouse optimization, and client management, while leading warehouse teams to deliver day-to-day operational excellence.

Core Competencies

  • Strong knowledge of e-commerce logistics & fulfilment
  • Client-focused mindset with negotiation skills
  • Proven leadership & team development experience
  • Strategic thinker with operational discipline
  • Data-driven and committed to continuous improvement

Key Responsibilities

E-Commerce Logistics Development

  • Design and scale e-commerce logistics solutions (fulfilment, inventory, last-mile, returns).
  • Advise management on systems, processes, and partnerships to build a strong framework.
  • Integrate operations with e-commerce platforms, WMS/TMS/ERP, and tracking systems.
  • Develop strategies to handle high-volume, fast-turnaround orders (including peak seasons).

Warehouse & Operations Management

  • Oversee warehouse activities: receiving, storage, picking/packing, dispatch.
  • Ensure accuracy, speed, and compliance with SOPs, ISO, and safety standards.
  • Continuously improve warehouse layout, automation, and manpower planning.
  • Track and report KPIs (order accuracy, fulfilment time, inventory turnover).

Client Engagement & Business Growth

  • Act as the primary point of contact for key clients.
  • Conduct client meetings to review performance and identify improvements.
  • Draft, review, and negotiate logistics contracts and agreements.
  • Support business growth with tailored logistics and e-commerce solutions.

People & Leadership

  • Lead, train, and motivate warehouse supervisors and staff.
  • Set performance targets, enforce discipline, and drive a safety-first culture.
  • Plan workforce deployment to manage fluctuating demand.

Strategic & Financial Management

  • Contribute to business planning and investments in e-commerce logistics.
  • Manage warehouse budgets, optimize costs, and implement process improvements.
  • Work with management to position the company as a competitive player in e-commerce logistics.

Qualifications & Requirements

  • Bachelor's degree in Logistics, Supply Chain, Business, or related field.
  • 7–10 years of logistics/warehouse management experience, with 3–5 years in e-commerce logistics/fulfilment.
  • Proven skills in client engagement, contract drafting, and negotiation.
  • Strong knowledge of e-commerce platforms (Shopify, Lazada, Shopee, Amazon) and system integrations (WMS/TMS/ERP).
  • Excellent leadership, problem-solving, and communication skills.
  • Familiarity with ISO, WSH, GDP/GMP, or other compliance standards is an advantage.

Benefit Package

  • Medical Benefits
  • Dental Benefits
  • AWS Bonus

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