Inbound Call Centre Executive
9 hours ago
Inbound team
Customer Service
Contract renewable every year end
Location: Clarke Quay office
Hours: Monday to Fridays, office hours
Responsibilities:
- Respond to incoming enquiries through calls and emails in a professional and service-oriented manner
- Guide respondents through survey completion, addressing questions and providing clarification as needed
- Conduct survey interviews via phone and assist individuals who require follow-up to complete their responses
- Identify inconsistencies in responses and apply appropriate questioning to clarify
- Interpret survey questions and explain their intent to support respondent understanding
- Ensure project timelines and key performance indicators are met
Requirements:
- Singaporean
- At least 2 years of call centre experience
- Strong verbal and written communication skills
- Proficient in digital tools such as Microsoft Office or similar systems
To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOL job application platform. We regret to inform only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy. Suzana Binte Slemat (EAP No. R EA Licence No. 01C4394
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