Pilates Reformer Studio Customer Service

1 week ago

Serangoon, Singapore PILATES FITNESS (PTE. LTD.) Full time $1,100 - $14,000 per year

$11 per hour

The Operations Intern is responsible for keeping the studio running optimally - focusing on clients' concerns, smooth operations of the studio, and upkeep of studio cleanliness.

It is an independent role that touches on many aspects of operating a service business. Just like many before you, this internship offers a good opportunity for you to take your idea from concept to fruition during your internship with us.

KEY DUTIES

  • Responsible for enhancing clients' physical and digital experiences, studio upkeep and all operational processes
  • Improve operational efficiency, customer experience and service offerings.
  • Provide prompt replies to customer enquiries on all online and offline platforms
  • Studio housekeeping duties

ENVIRONMENT

  • Flat hierarchy, independent working environment
  • FREE Pilates Reformer classes

REQUIREMENTS

  • Minimum commitment of 9 months, 3 days a week. You may take leave for exams or traveling etc during the 9 months. Completion bonus given at the end of 9 month term.
  • Mondays to Fridays between 12pm - 5.30pm. No work on weekends.
  • At least 1 year working experience in administrative role
  • Enjoys client interaction and can problem solve in a service-oriented way
  • Good customer service and telephone etiquette
  • Able to multi-task and systematically completes all tasks before the end of day
  • Able to work independently alone or with the team.
  • Experienced in admin work, good with google office and quick in picking up using computer systems
  • Detailed oriented, meticulous, careful
  • Tertiary students with 1 year of work experience are welcome to apply

Job Types: Part-time, Internship

Pay: $1, $1,400.00 per month

Benefits:

  • Employee discount

Work Location: In person

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