
Business Analyst
2 days ago
About the role
We are seeking an experienced Business Analyst to join our dynamic team at SWIFTX SOLUTIONS PTE. LTD. in the East Region. As a Business Analyst, you will play a crucial role in analysing business requirements, identifying opportunities for improvement, and collaborating with cross-functional teams to deliver innovative solutions. This full-time position offers the chance to work in a fast-paced, innovative environment and contribute to the strategic growth of our organisation.
What you'll be doing
- Eliciting, documenting, and analysing business requirements to understand the needs of stakeholders
- Identifying process improvements and systems enhancements to increase efficiency and productivity
- Developing user stories, functional specifications, and process flows to guide the development of technology solutions
- Collaborating with IT, product, and cross-functional teams to ensure seamless implementation of new systems and processes
- Providing training and support to end-users on new systems and processes
- Continuously monitoring and optimising business processes to drive continuous improvement
What we're looking for
- Minimum 3 years of experience as a Business Analyst, preferably in the Information & Communication Technology industry
- Strong analytical and problem-solving skills with the ability to think critically and creatively
- Excellent communication and stakeholder management skills, with the ability to translate complex technical information into business-friendly language
- Proficient in using business analysis tools and techniques, such as process mapping, data modelling, and requirements gathering
- Experience in agile software development methodologies and a demonstrated ability to work in a fast-paced, collaborative environment
- Tertiary qualification in a relevant field, such as Information Technology, Business, or a related discipline
What we offer
At SWIFTX SOLUTIONS PTE. LTD., we believe in empowering our employees to thrive and grow. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Our collaborative and supportive work culture encourages work-life balance and ongoing professional development. If you're ready to make a meaningful impact, we encourage you to apply now.
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