Sales and Marketing Executive | Up to 2.2K + Coms

2 weeks ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time $2,200 per year
Sales and Marketing Executive
  • Work Location: City Plaza (Near Paya Lebar MRT Station)
  • Working Day: Work 5 days per week (1 weekday the shop is closed, 1 off day depending on the duty roster, on a weekday)
  • Working Hours: 10am - 7.30pm
  • Basic Salary: $ 2200 Commission, up to $ Commission is based on team performance)
  • Diploma, Advanced Diploma, or Bachelor's Degree in Marketing, Communications, Media, or a related field
  • 1 - 2 years of customer service and / or digital marketing experience; retail or jewelry experience is an advantage
  • Knowledge of Adobe Creative Suite (e.g., Photoshop, photography, videography, and video editing tools)
  • Familiarity with e-commerce processes and platforms is advantageous
  • Creative and up-to-date with social media trends, especially in the gold and Jewellery Industry
  • Ability to work weekends and public holidays
Job Responsibilities

A) Sales & Customer Engagement
  • Prospect and promote Jewellery products and services to walk-in customers and online platform users
  • Respond promptly to customer inquiries through various channels (e.g., FB Messenger, Instagram, WhatsApp, Emails, Inbound calls)
  • Attend to customers' queries in-store and online
  • To achieve monthly sales targets
  • Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes
  • Handle complaints and feedback professionally and competently
B ) Inventory & Operations Management
  • Conduct daily stock counts and manage accurate inventory levels
  • Support merchandise transfer, stock take, and inventory counts
  • Assist in scheduling jewelry repairs and ensuring smooth fulfillment processes
C) Marketing & Content Creation
  • Work closely with the marketing team to develop creative campaigns and strategies to boost sales revenue, both in-store and digitally
  • Create engaging content for social media platforms, including photography, videography, and video editing using tools like Capcut
  • Stay updated with social media trends, platform updates, and algorithm changes to optimize engagement strategies
  • Monitor and analyze social media / digital analytics to recommend new strategies for improved performance
D) Team Collaboration
  • Collaborate with the operations team to ensure seamless execution of campaigns and promotions
  • Contribute creative input during brainstorming sessions and provide support in planning and executing marketing shoots
  • Build interdepartmental relationships to enhance efficiency and achieve positive outcomes

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