IT Infrastructure Officer

2 weeks ago

Ang Mo Kio New Town, Singapore JMS Singapore Pte Ltd Full time $60,000 - $120,000 per year

Job Responsibilities:

  • Installation and configuration support for all aspects of network infrastructure, data centre, and both on-premises and cloud-hosted services.
  • Lead the analysis and resolution of issues for infrastructure-managed systems.
  • Monitor and optimize infrastructure performance to align with KPIs and SLAs.
  • Deliver ICT infrastructure projects and address other operational requirements as needed.
  • Provide and analyze data for reporting on infrastructure assets, performance, and monitoring.
  • Provide technical support for infrastructure, servers, networks, and cloud design.
  • Manage and maintain a wide range of infrastructure systems and services, including security, networking, remote access, system configuration, and administrative tools.
  • Manage support tickets through the helpdesk system.
  • Ensure training remains up to date and appropriate for the estate.
  • Take responsibility for the delivery of allocated projects.
  • Liaise with other teams to share and improve the flow of information.

Job Requirements:

  • Minimum Higher NITEC in Data Centre Infrastructure & Operation or IT related course.
  • Hands-on experience with network and infrastructure solutions.
  • Participate in standby support to ensure system availability and incident response.
  • Analytical skills.
  • Good written and verbal communication skills.
  • Willing to learn.

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