Captain/Supervisor/Service Crew

3 days ago

Central Region, Singapore Meet 2 Wine Bar & Restaurant Full time $30,000 - $50,000 per year

Food and Beverage Service

  • Provides excellent service at all times to guests based on established hotel standard operating procedures.
  • Greets and farewells guests and colleagues in a friendly and courteous manner.
  • Assists colleagues and guests efficiently and in a professional manner.
  • Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
  • Offers menu options and advice and takes orders.
  • Offers drinks, pre, during and after meal service.
  • Remembers guest's preferences to extends personalised service.
  • Takes guest's Food & Beverage orders accurately and assures correct input in Point of Sales system.
  • Anticipates guest's needs.
  • Verifies guest satisfaction with each table during each course served.
  • Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
  • Serves food in a timely and efficient manner.
  • Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
  • Makes sure all silver and glassware is polished, wiped and spotless.
  • Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
  • Makes sure that all products served are accounted for on the final bill before presenting it.
  • Up keeps and clears tables between courses throughout the dining experience.
  • At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
  • Adjusts service to suit guests' requests and personalises any interaction with the guest.
  • Actively engages in upselling and adds value.
  • Relays any guest complaints to manager.
  • Ensures efficiency of work in dish wash, pantry, and service preparations.
  • Ensures cleanliness and work safety in food preparation and service areas.
  • Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
  • Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

  • Certificate or diploma in hospitality or related field or minimum of 6 months hands on experience in food service position, similar operations style.
  • Retail or guest interaction experience.
  • Food and/or beverage knowledge (personal interest/professional).
  • Have knowledge of alcoholic beverages
  • Fine dining experience will be advantage.

Competencies

  • Interpersonal skills – communicates easily/openly with integrity towards own action.
  • Communication skills in English spoken/written.
  • Reliable and consistent.
  • Personal presentation, clean/tidy.
  • Comes across as enthusiastic, energetic.
  • Can work as part of a team.
  • Guest and people oriented.
  • Creative and open-minded.
  • Flexible and adaptable to different working locations.

Benefits of Joining Meet 2 wine bar & Restaurant Singapore

  • 6-day Work Week.
  • Duty Meals are provided.
  • Medical and Wellness Benefit.
  • Comprehensive Insurance Coverage.
  • Holistic Learning and Development Opportunities

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