Client Order Management, Analyst/ Associate

About this role

About BlackRock

Elevate your career by joining the world's largest asset manager Thrive in an environment that promotes positive relationships and recognizes outstanding performance We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and effectively motivate your involvement in our success. With over USD $10 trillion of assets, we have an outstanding responsibility: our proprietary technology Aladdin and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being.

Technology & Operations (T&O) is responsible for the firm's worldwide operations across all asset classes and geographies. The operational functions are aligned with clients, products, fund structures and our third-party provider networks. Global Investment Operations (GIO), a sub-function, is responsible for the development of the firm's operating infrastructure to support BlackRock's investment businesses worldwide. Professionals hired into this role become familiar with all operational flows and processes, including architecting solutions and being great partners with portfolio managers and traders, our end clients, brokers, custodian banks, fund accountants, administrators and more.

The Client Order Management (COM) Team is positioned within Global Investment Operations (GIO). The function serves as a central point of contact for our global clients and internal teams who instruct investment changes.

Role Responsibility

This Singapore-based role requires fluency in both written and spoken Japanese and English to support APAC portfolios, including Japan. You will coordinate and facilitate client trade instructions into and out of pooled funds, while ensuring all order placements are timely, accurate, and aligned with client directives. You will also provide client support for BlackRock's web-based trading portals, maintaining consistency and precision in execution.

Implementing changes to advance the Aladdin platform is key. You will be empowered to inspire change through involvement in testing processing and technology improvements to optimize the operational platform.

Actively forging collaborative relationships with BlackRock's strategic partners and clients will also be essential for your success.

What You Will Do

• Demonstrate excellent attention to detail, results are accurate and competently prepared.

• Deliver superior client experience via query management and client onboarding.

• Actively handle operational risk by identifying potential issues, leading mitigation efforts, and promptly addressing risk and service concerns to ensure timely resolution.

• Drive strategic operational change that either mitigate risk or enhance scalability across processes and systems.

• Promote continuous skill development for yourself and your team.

Who You Will Ideally Be

Curious - You are an innovative thinker, constantly looking for ways to skillfully adjust and optimize processes. You care about the quality of your input and have a clear understanding of your end goal, bringing people on the journey in an effective way

Driven - You are a people person who can talk to anyone – and most importantly, listen. You are a self-starter with highly developed negotiation and influencing skills, motivated to take the initiative and achieve goals. You can also play the diplomat, but be decisive, too. You understand the impact of a highly satisfied, excited team. You are passionate about solving difficult issues

Adaptable – You are outcome-focused and can solve sophisticated problems in a dynamic, fast paced environment with the ability to multi-task to keep up with deadlines

Collaborative – You foster strong internal & external relationships, with a focus on collaboration & client service

Growth Mindset – You strive to enhance your skills and knowledge on a regular basis, challenging the status quo

What You Will Need

• 2 – 4 years of experience in an asset manager or banking role.

• Fluency in English and Japanese (verbal and written).

• Excellent communication and interpersonal skills.

• Collaborative team player with a strong focus on execution and results.

• Work effectively with others in a team environment with diverse approaches and thinking styles.

• Organize and multi-task to prioritize and implement deliverables.

• Balance strong attention to detail with sound judgment for quality decision-making.

• Effectively manage time and adapt in a fast paced, rapidly changing environment.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: 

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.